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Medtronic Sr. Director, Global Application Services (Strategy, Architecture & Transformation ) in Mansfield, Massachusetts

Sr. Director, Global Application Services (Strategy, Architecture & Transformation )


Mansfield, Massachusetts, United States

Requisition #:


Post Date:

Apr 01, 2021

Careers That Change Lives


This role will provide the leadership, vision, and direction for Global Application Services (GAS) for Strategy, Architecture and Transformation. This role will be responsible for global architecture, strategy and systems planning, user experience, governance, agile transformation, application rationalization, and cloud migration. This position is a member of the Global IT Extended Leadership Team and reports to the Vice President of Global Application Services.


  • Manages an organization of global leaders and professionals to ensure achievement of strategic and operational objectives by creating:

  • A high-performance work environment with career path guidance, employee development plans, recognition programs and talent management planning

  • An environment of teamwork and partnering within the area and across the wider organization

  • Actively drives new and smarter ways of doing work, and encourages an environment of knowledge transfer and continuous learning

  • Leads, mentors and grows members of the team

  • As a member of the leadership team for Global Application Services, contribute to the overall strategies of the Global IT organization and participate in setting the vision and goals of the broader organization. Leader of this organization drives strategic technology roadmaps in support of current and future business capabilities.

  • Evaluate, negotiate, develop and manage preferred vendor relationships to provide Medtronic with the highest value, lowest overall cost with highest quality service globally.

  • Lead domestic and international vendor bidding and formal Request for Proposal processes. Monitor contract compliance on an ongoing basis. Evaluate pricing and quality of services against Medtronics requirements.

This role will be responsible for the oversight, leadership, and delivery of the following key areas and activities:

Global Architecture

  • Defines and maintains the requirements, principles and models that guide technology decisions

  • Develops and maintains strategies, standards, frameworks and roadmaps for GAS applications while guaranteeing an enterprise-wide approach

  • Creates a platform strategy and align that strategy with the rationalization of the entire GAS application portfolio

  • Partners with IT Business Relationship Managers (BRMs) to deliver high-quality IT service and solution design to the business

  • Drives digital innovation by leveraging innovative new technologies and approaches to renovate, extend, and transform the existing core technology base

  • Relentlessly simplifies and proactively identifies unnecessary complexity and efficiency gaps within the application portfolio

  • Creates and delivers cross project and platform architectural governance

  • Understands technology trends and the practical application of existing, new and emerging technologies to enable new and evolving business and operating models

  • Collaborates with IT, industry experts, consultants, strategic partners, and others to deliver the highest value innovative technology solutions to the business

Strategy and Systems Planning

  • Leads the identification and evaluation of new technologies, delivery methods and application development methodologies and supporting toolsets

  • Collaborates closely with stakeholders on the IT strategy and vision

  • Creates the GAS functional strategy in support of the greater IT Strategy

  • Develops, maintains and oversees Target Application Roadmaps

  • Guides and provides input to the annual Strategic Plan and AOP processes

User Experience (UX)

  • Champions user-centered design principles to create experiences that meet user needs and address business goals

  • Establishes a product and application UX vision and strategy

  • Communicates, defends, and builds consensus around UX architecture and interaction design direction

  • Designs, documents and evangelizes a cohesive set of design principles, patterns, and guidelines that can be utilized throughout GAS to ensure consistency of experience

  • Works with the site IT BRMs and the IT team to deliver a high-quality IT service and solution design to the business

  • Prioritizes IT investments by evaluating where systems do not support a positive customer experience

  • Develops personas to facilitate feature design process


  • Establishes, updates and maintains processes that ensure the effective and efficient use of IT in enabling GAS to achieve its goals

  • Guides technology investment decisions based on analysis and evaluation to drive targeted business outcomes

  • Create and oversee an application governance program which categorizes decision rights and accountability to make sure decisions are made and actions are followed through

Agile Transformation

  • Leads agile transformation and new way of working

  • Develops an agile culture

  • Builds agile skills and competencies

  • Defines Agile roles and team structures

  • Cultivates product ownership and redefines coordination across delivery teams

  • Adopts a toolchain and builds/buys automation capabilities

  • Implements and scales DevOps capabilities and associated roadmaps with key stakeholders and at the same time creates a DevOps culture

  • Adapts corporate processes to support the new agile framework

Application Portfolio Rationalization Portfolio Strategy

  • Leads the analysis of the current technology environment to detect critical deficiencies, legacy and technical debt, and recommends solutions for improvement

  • Defines high-level migration plans that are informed by the platform strategy to address the gaps between the future and current state, in sync with the IT budgeting

  • Manage technical debt proactively by implementing a cradle-to-grave application, platform product life cycle planning with forecasting events during the life cycle to prevent surprise investments

Cloud Migration

  • Assess application inventory of more than 2000 applications and map migration complexities and costs

  • Plan a roadmap to accomplish aggressive goals for migration including a sequence of applications for cloud migration

  • Execute timely migration through partnership with IO and other key areas with IT

Must Have: Minimum Requirements

  • Bachelors degree required

  • Minimum of 15 years of relevant experience with 10+ years of managerial experience , or Advanced Degree with a minimum 13 years prior relevant experience, minimum of 10 years of managerial experience

Nice to Have

  • Experience with managing business relationships

  • Knowledge of enterprise systems

  • Global large team leadership experience

  • Experience with Agile Safe Methodology

  • Strong leadership and people management skills

  • Strong communication skills, including communication with employees, clients, upper management and vendors

  • Strong results orientation (driving to deadlines, financial targets, project goals, etc.)

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.