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ConvaTec Design Strategist in Lexington, Massachusetts

ConvaTec spearheads human-centered innovation to improve the lives of people with deeply personal and challenging medical conditions. To help our users live the life that they want with dignity entails a high level of empathy to find timely solutions for their changing needs. Join us as Design Strategist, and you’ll do the same.

About the Role

You wear many hats. You are simultaneously a researcher, designer, product manager, business analyst, workshop facilitator, content developer, and more. Your versatility is apparent in how you skillfully balance design perspectives with business’s needs, supported by insights from thoughtful research and technology efforts.

You thrive in a fast-paced, super collaborative environment. You respond to new information and change nimbly and thoughtfully. Your ability to navigate complex relationships and drive work with vision helps you find clear paths out of ambiguous business situations and articulate them as potential strategies through powerful narratives.

As a Design Strategist, you will be based at our Research & Development Center in Boston, MA, working closely with the Head of UCD & HFE Center of Excellence. Aside from your ground team in the US, you will also lead an extended group of talented researchers across diverse cultures and geography.

Joining us as a Design Strategist, you’ll add these strengths to our team:

Strategy development . Your experience, likely gained in a consultancy environment, explains how you could deftly translate business and product objectives into nuanced creative strategies and strategic business plans. You are proficient in research and design strategy tools to measure performance, present opportunities, inform portfolio prioritization and develop product roadmaps. With the ability to think systemically, you will create standards and guidelines for defining strategy, and how it can be methodized, managed and shared.

Portfolio leadership . You are expected to work closely with senior design and business leaders to define and develop products and experiences for current, as well as future portfolio. You will drive our portfolio direction to strategically prioritize projects that best fit market needs, providing clear direction and input on product definition to help the team manage shifting priorities.

Design management . You are an exceptional product manager who are equally adept at design and research. You are the voice of user-centered design principles, trends, emerging technologies and best practices, especially in a regulated environment. You create design briefs that clearly define business goals and product challenges, which motivate the team to deliver innovative and effective concepts that serve people’s needs.

Insights action . You are always asking questions. Leveraging the capacities of various researchers—from ethnographers to data scientists and technologists—you translate data into actionable insights for multi-disciplinary stakeholders. You have a flair for engaging senior leadership in strategic conversations, encompassing user-centered design, business and technical perspectives, for portfolio development decisions.

Multidisciplinary facilitation . A master communicator and storyteller, you shine as a facilitator of creative workshops with internal and external multidisciplinary stakeholders in the course of product development. Your breadth of product, design and business knowledge puts you in a good place to lead insights synthesis and strategy mapping session to align with business needs.

Your qualifications/education:

  • 5 years and above in a design strategy role, preferably in a consulting environment, with at least 3 years of leading design strategy projects.

  • Education - bachelor’s degree in industrial design or relevant majors

Other information:

25% to 40% of business travel, both domestic and internationall (when allowed)

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to live. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that’ll move you.

About Us

At ConvaTec, our vision is to develop pioneering trusted medical solutions to improve the lives we touch. We are a global medical technology business focused on serving people and care givers in the areas of advanced wound care, ostomy care, continence and critical care and infusion care. We devise, develop and manufacture innovative products and services that support people with deeply personal and challenging medical conditions, helping to improve care for them and giving them greater confidence, freedom and mobility.

We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right. We are a global Group, with over 9,900 employees and in 2020, our Group generated revenues of over $1.894 billion. To learn more about ConvaTec, please visit .


ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives: ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!