Rose International INC Communications Specialist in Lexington, Massachusetts

Position Title: Communications Specialist

Position Number: 295672

Location: Lexington, MA

Desired Skill Set:

Pharmaceutical, Safety, Writing Skills

Position Description:

C2C and STEM-OPT are not available

Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.

Job Title: Medical Communication Associate

Start Date: 10/01/2018

End Date: 09/30/2019

Location: Lexington, MA 02421

Develop and communicate appropriate, quality and timely responses to requests of medical information related to Ophthalmics

Develop and implement medical information support materials

Report potential adverse events and product issues to appropriate teams

Ensure reporting of potential adverse events and product issues to appropriate teams

Ensure appropriate, quality and timely responses to Medical Information requests

• Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires

• Coordinate with Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked

• Monitor performance against medical information key performance indicators

• Support Medical Information monitoring and reporting

Manage medical information providers

• Collaborate with Medical Information Team Lead and Regional team members to manage contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting

• Implement novel channels for dissemination of medical information

• Support implementation of novel MedInfo channels

A medical or scientific degree is required

• 8-10 years of related work experience

• >4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required

• >2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)

• Experience leading teams is preferred

• Experience managing vendors and complex projects is required

• Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines

• Focus on accountability and ownership – constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence

• Good written and verbal communication abilities, including scientific writing

• Strong attention to detail

• Strong scientific acumen

• Ability to work remotely

• Good business acumen including budget and resource planning and management

• Unquestionable ethics

• Management of medical information vendor(s)

• Definition and development of Medical Information materials in alignment with Global Medical Team and regional requirements

• Position will be supported by a Medical Information Manager or Specialist in some geographies

• Position is accountable to Medical Information Team Lead

• Internal: Global Medical Teams, International Medical Affairs, Publications and Medical Communications, Medical Systems, Regulatory, Compliance, Legal, Pharmacovigilance/Safety, Technical Operations

• External: Strategic vendor partners


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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).

(Posting required by OCGA 13/10-91.)