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Hyatt Event Sales Coordinator in LENOX, Massachusetts

Description:

Your journey begins now!

At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

The Event/Sales Coordinator will provide administrative support to the sales and conference services team with initial inquiries and coordination of event detailing.

Essential Functions:

  • Administrative support to Director of Sales and Sales Managers.

  • Primary point person on all group leads calling into resort and receiving through various channels – builds in Envision and assigns to appropriate manager

  • Update and maintain current database and ensuring data entered into account management system is accurate and consistent.

  • Work with definite groups on menu selections and event detailing.

  • Communicate in a sophisticated and professional manner with all clients and staff.

  • Act as resource for Miraval Advisors regarding questions and clarifications of group issues.

  • Follow up on specific VIP in nature requests from clients.

  • Interface with clients to answer questions or assist staff with communications between resort and clientele.

  • Work with marketing staff to assist in completing sales related brochures, promotional campaigns, direct mail, e-blast communications and social media solicitation.

  • Manage VIP arrangements for on-property site visits and conduct site visits when needed.

  • Assist sales team in coordinating sales trips and follow-up.

  • Coordinating Sales Travel Calendar

  • Perform Sales projects such as familiarization trip management and various other sales projects as directed.

  • Other duties and responsibilities as assigned.

Miraval is a place where high expectations are not just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

  • World class resort

  • Awarded Fortune’s 100 best companies to work for

  • Unlimited use of our fitness center, yoga classes, and lectures

  • Competitive pay

  • Positions with incentive & bonus packages

  • $1,000 reimbursement for tuition (after 12 months)

  • Employee discounts on all spa services and programming

  • Discounted and comped rates at Hyatt Hotels

  • Positions with flexible schedules

Qualifications:

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Administrative experience with proficiency in all basic programs

  • Able to work with multiple projects simultaneously in a fast paced environment

  • Ability to calmly and professionally communicate with clients over the telephone and in person

  • High level of attention to detail and accuracy

  • Ability to respond to sales inquiries efficiently and accurately

EDUCATION and/or EXPERIENCE

  • Minimum high school certificate

  • Minimum of 2 years’ experience in a resort administrative position or equivalent

Primary Location: US-MA-Lenox

Organization: Miraval Berkshires Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: LEN000278

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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