MARKETSOURCE Honda Zone Recall Specialist in Lawrence, Massachusetts


Honda Zone Recall Specialist



Job Description

MarketSource, Inc. is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

We currently have an opening for a Zone Recall Specialist (ZRS). The Zone Recall Specialist will be responsible for effectively managing a territory to insure that critical Alpha recalls are completed on Honda/Acura vehicles in their assigned geography.


  • Oversee all aspects of product development and marketing in assigned geography

  • Remain abreast of product trends in the marketplace and create action plans to maximize business results; review results monthly

  • Monitor and review performance of product within territory, provide counsel on areas of opportunity,

  • Plan and conduct community outreach and canvassing events to increase product awareness

  • Plan and run community education and outreach events for client.

  • Communicate and resolve customer product issues

  • Serve as the liaison between the customer and client identifying and referring customers who require additional follow-up

  • Work independently in the field utilizing specific product knowledge, subject matter expertise and independent judgement

  • Create and present to client, including Executive team, Quarterly Business Reviews outlining results


  • Education: BA/BS College Degree preferred- or equivalent business experience

  • Minimum 3-5 years of experience in field

  • Relevant product knowledge

  • Knowledge and understanding of marketing channels and internet and social media research

  • Strong communication and organization skills

  • Ability to work in the field independently without supervision

  • Ability to analyze and utilize key information to create territory action plans to achieve business objectives

  • Ability to make independent decisions in the field positively impacting business objectives

  • Excellent written and verbal communication skills.

  • Ability and willingness to conduct presentations to both small and large groups of people, to a diverse audience including, client personnel, and customers

  • Strong interpersonal skills


Work Area

Field Sales

Job Category

Sales and Related