
Job Information
TOWN OF HOPKINTON - School Department Public Safety Dispatchers in Hopkinton, Massachusetts
The Town of Hopkinton is seeking candidates for Per Diem (As Needed) Public Safety Dispatchers Under the general guidance of the Public Safety Communications Director, the Public Safety Dispatchers are part of the Public Safety Communications Center. Our dedicated and highly trained professionals routinely offer life-saving medical instructions and provide accurate public safety information. The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative messages to appropriate law enforcement, fire, and medical personnel in the manner dictated by the state-mandated Emergency Medical Dispatch Protocol and department policy. The position requires the utmost discretion, independent judgment, and initiative and must operate within established mandated state and departmental guidelines and procedures. The Public Safety Dispatchers receive, have access to, and must maintain confidential information. QUALIFICATIONS: * High School Equivalency * Excellent vision and hearing accuracy and ability to process verbal information/direction in a concise manner * Confidentiality, strong attention to detail, and superior customer service skills * Two (2) years experience in emergency response communications or related field preferred * Considerable knowledge of street locations, buildings, and other significant areas of the community to minimize response time preferred * E911, LEAPS, APCO Emergency Medical Dispatch, APCO PST1 certifications preferred