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Staples Site Merchandising Manager in Framingham, Massachusetts

Staples is business to business. You’re what binds us together.

What you’ll be doing:

We are seeking an analytical Site Merchandising Manager to drive our merchandising efforts on both Staples.com and StaplesAdvantage.com.

A successful Manager will combine an understanding of what drives e-commerce sales, an interest in driving solutions for the modern worker, and a passion for user experience to improve the onsite merchandising strategy.

They will build an unparalleled shopping experience in collaboration with team leaders across the company including Merchandising, Product Management, and Site Merchandising. They will create and execute site merchandising optimizations, determining the attribute structure, navigation pathways and landing experiences to best drive product discoverability and presentation.

As an expert on how our customers shop, the Manager will advocate for the needs of our customers and serve as the go-to person for insight on site merchandising performance. They will utilize web analytics and data to guide ongoing improvements and optimize site merchandising tools to drive increase conversion, AOV, sales and margin.

What you bring to the table:

  • Expertise in site metrics, such as visits, conversion, AOV, frequency, engagement

  • Deep understanding of levers to pull to drive ecommerce results

  • Cross functional collaboration with others across the organization to achieve shared objectives

  • Demonstrated in-depth proficiency in financial acumen and analysis

  • Passion about the customer with a strong interest in understanding and driving user behavior

  • Analytical and process-oriented, comfortable working with large data sets and making data-driven decisions.

  • Exceptional ability to manage many projects, prioritize and drive multiple threads of work to completion

  • Proactive communications; comfortable with assessing the need for immediate action

  • Comfortable in a fast-paced, dynamic environment

  • Excellent verbal and written communication skills. Ability to influence at multiple levels

  • Learns from new experiences, from others, and from structured learning.

Qualifications :

What’s needed- Basic Qualifications:

  • 5+ related experience in Merchandising, Site Merchandising, or related field

  • 3+ years of experience in e-commerce environment

  • PC literate with strong abilities in Excel and Power Point

What’s needed- Preferred Qualifications:

  • Bachelor's degree similar to Business Administration or Marketing

  • Experience with web analytics strongly preferred

We Offer:

  • Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more !

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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