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Philips Senior Product Manager- Philips Cares in Framingham, Massachusetts


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to:

Lead and perform as the Senior Product Development Manager, for Philips Cares within the Philips Aging and Caregiving Business to Business (B2B) product roadmap - collaborate with cross-functional teams in designing, developing, and releasing user experiences and business models for our B2B customers and ecosystem partners.

In our business, we are passionate about providing continuous, proactive care for those on the aging journey and comprehensive support for their network of informal and formal caregivers. This is an opportunity for a passionate product manager to transform the aging and caregiving experience by leveraging the latest technologies.

Philips Cares sits at the heart of a network of more than 2,500 hospitals, home health agencies, senior living communities and other care organizations. At Philips, we have an amazing depth of understanding about the challenges of delivering care based on our more than 40 years in the industry and serving more than 7 million older adults. Our strategy is to support the full spectrum of stakeholders across the aging care continuum, with a variety of solutions across different care settings.

This role collaborates with all areas of the company and offers wide spread growth opportunities.

You are responsible for (but not limited to):

Value proposition creation

  • Build and continuously update a solid knowledge base of user, competitive and market trends insights

  • Collaborate with senior leadership to identify and address B2B needs to support accountable care efforts

  • Work closely with Consumer and Senior Living counterparts to articulate ecosystem value propositions

  • Develop robust value propositions by integrating customer, market and business perspectives

  • Design, test and introduce new business model(s)

  • Build related business case(s) and scenarios

Product roadmap and product releases

  • Define product and release roadmap at epic and feature level. Work with product owners and designers for story and wire-level consistency and alignment with features

  • Manage product backlog and continuous prioritization by integrating e.g., market insights, user research, app analytics, usability testing, A/B testing and business needs and constraints

  • Lead and inspire a cross-functional team of peers and contributors (marketers, designers, tech leads, product owners, research scientists, business developers, compliance experts) to create seamless and scalable user experiences and deliver high-quality releases and learning cycles

  • Ensure all user touch points are in line with business and product strategy together with designer team

  • Collaborate and coordinate with other product managers, product owners and tech leads on dependencies (data feeds, interfaces, and releases )

Own and manage existing assets

  • Own and manage existing assets where appropriate (CareSage predictive analytics and Care Census care coordination services, B2B partner portal)

  • Articulate and prioritize shift from legacy to SaaS assets and business model

Product performance and P&L

  • Manage product P&L, guide and help manage related project budgets together with project manager

  • Measurably improve and communicate key product & business metrics (e.g., user engagement)

Product leadership

  • Contribute to strong product culture of continuous development, and Agile portfolio management

  • Be the product’s brand advocate and spokesperson externally and internally

  • Be a thought leader and market expert in aging and caregiving

You are part of: Product Management team in Aging and Caregiving business and Philips Cares integral team.

To succeed in this role, you should have the following skills and experience:

GM General Manager mindset

  • Able to manage a set of competing priorities, making and communicating clear decisions

  • Boldness to shape markets, new experiences and business models for B2B users and partners

  • Superior business acumen, able to drive both big picture thinking and strong attention to detail

Strong leadership and communication skills

  • Outstanding ability to lead and motivate cross-functional teams to solve problems and deliver innovation

  • Emphatic communicator, personable in showcasing value and product to a range of audiences

  • Ability to work in a highly matrixed organization

Structured thinking and analytical skills

  • Exceptional analytical skills, using data and key metrics to develop roadmap priorities

  • Fast and keen learner that enjoys working in a fast-paced environment, able to manage uncertainty

Tech and (healthcare) B2B and B2B2C Business to Business to Consumer experience

  • Passionate about new technologies, familiar with SaaS business model and Software product development; familiar with Scrum/Agile and lean startup ways of working and tools

  • Innovative value proposition and product experience and/or entrepreneurial experience

  • Prior experience in B2B and B2B2C is required; healthcare and/or services experiences are a plus

  • Business, Marketing, or Engineering degree; graduate degree a plus

  • Minimum of 5+ years in product management, marketing, strategy, design, research or other data-driven field

  • Minimum of 3+ years in consumer facing products required, both B2B and B2C markets experience a plus

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Framingham, MA.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran