Massachusetts Creative Jobs

Job Description Communications Dispatcher - (240009DK) Description This position is designated as an Emergency Personnel Position. Due to the nature of the job functions, this successful applicant may be required to report to work during an emergency or during non-business hours to support agency operations, even if state offices are closed or other state workers are excused from work. The Communications Dispatcher is responsible for a wide range of duties, including answering telephones, communicating by radio and other means with MEMA staff and other agencies including but not limited to DCR, DFS, OPSI and DEP, maintaining situational awareness, providing timely information on emergency events and incidents to MEMA staff, other agencies, local emergency management directors and others. The position requires good oral communication skills, good writing skills, ability to multi-task and work under pressure. This person will serve as the emergency point of contact for the agency when dealing with a range of emergency situations and will be responsible for answering phones, operating two-way radios, monitoring public safety radio frequencies and the media and will follow protocols for providing emergency notifications and handling emergency and routine agency communications. The dispatcher will utilize various equipment for emergency and non-emergency notification and response for various emergencies and events, including but not limited to weather-related emergencies, hazardous material (hazmat) incidents, nuclear power plant incidents, mass casualty and mass fatality incidents, and other emergency and disaster related situations. Communications Dispatchers are responsible for maintaining and updating the MEMA electronic duty log and utilizing various computer databases and communications systems. Dispatchers are required to be available to workdays, nights, weekends and holidays to ensure twenty-four hour coverage. Perform other related work as assigned or needed. Qualifications - First consideration will be given to those applicants that apply within the first 14 days. - Required work experience: At least two years full-time or equivalent part-time, professional or technical experience in the operation of radio receiving and transmitting equipment to receive and transmit law enforcement and emergency communications. Educational substitutions: - An Associates or higher degree in communications, communications technology or telecommunications may be substituted for the required experience on the basis of two years of education for one year of experience. - One year of education equals 30 semester hours. Education toward a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. - Based on assignment, a current and valid Massachusetts Motor Vehicle Operators license may be required. Number of Openings: 3 Salary: 57,664.36 - 78,528.58 Yearly