Staples Associate Director of Merchandise Management in Framingham, Massachusetts


Our Staples Merchandising team is the heart of the company – a team of passionate, committed, and growth-oriented individuals who are dedicated to giving our customers the products and services they need to work better. Staples merchants work with designers, product developers, and our strategic vendors to uncover opportunities in the market, and then design assortments and friction-free experiences to capture that opportunity for our customers.

This is an exciting time to join Staples as we are leading the greatest assortment transformation in our history – an exciting and fun initiative that promises to change the way our customers think of us. It is the merchandising career opportunity of a lifetime!

Position Summary:

The Associate DMM is responsible for the Printer Hardware, Scanner, and Copier/Fax categories in our US Retail business. This is one of the largest, most highly visible categories in the Staples Retail portfolio. The individual in this role will be responsible for achieving financial objectives by developing and executing a high-level strategy for the categories inspired by deep customer insight. Day to day tasks will include assortment planning, merchandise and vendor selection, negotiation, financial planning, supply chain and inventory turn management, advertising plans, merchandise presentation, distribution, vendor relations, and administration for assigned lines. This will all be accomplished with a supporting team including a Project Specialist and a Product Specialist.

Primary Duties and Responsibilities:

  • Manage team of 2

  • Acquire a deep understanding of customer needs through research efforts, and field feedback.

  • Develop a realistic and effective business plan to achieve budgeted goals in sales, margin, and inventory. Execute that plan to deliver financial results.

  • Develop, execute, and effectively communicate strategy to the highest levels of the company. Ensure plans align with company strategic objectives and goals.

  • Choose assortment items and vendors, influence pricing, and create an elegant customer experience.

  • Negotiate for lower total delivered cost, volume incentives, rebates, advertising and other applicable allowances.

  • Review and approve financial and item forecasts with Planners.

  • Effectively partner and influence other cross-functional partners, such as Pricing, Store Operations, Marketing, Portfolio, Inventory + Planning, and more.


Minimum Education Requirements:

Bachelor’s Degree

Minimum Prior Work Experience Required:

Minimum 8 years total experience in buying related functions (buying-selling, merchandising, planning, inventory management).

Essential Skills Required:

  • Expert knowledge of industry trends, competition, assortment planning, customer behaviors, inventory management, logistics and marketing techniques.

  • Demonstrated in-depth knowledge in financial analysis and forecasting.

  • Expert negotiating skills with highest level internally and externally.

  • Excellent verbal and written communication skills. Ability to influence at highest levels.

  • PC literate with the ability to develop and manipulate spreadsheets.

  • Demonstrated ability to build strategic partnerships across organization and with vendors at the highest levels.

  • Accomplished in holding a team accountable to achieve measurable results

  • Ability to manage expectations with all levels within organization and vendors.

  • Proven ability to drive sales and margin results and impact inventory productivity.

  • Multiple category experience including large P+L management is preferred.

  • Proactive communications; comfortable with assessing the need for immediate action.

  • Exceptional time management, prioritization and organizational skills.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.