Santander Bank, NA Emerging Payments Product Manager in Dorchester, Massachusetts

Emerging Payments Product Manager - 1708794



Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small and mid-sized companies in the northeast and across the country. We also have expertise and provide service to specific industry sectors including real estate, asset based lending, energy, education, health care and government.

Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions. In addition, Santander’s significant international presence in regions around the world uniquely positions us to help companies grow their business, both near and far.

The Emerging Payments Product Manager (EPPM) is responsible for developing and delivering new payment types in line with industry developments, competitor developments, and the needs of Santander clients. The EPPM develops and executes payment strategies in conjunction with the Director of Emerging Payments and other Transaction Banking colleagues, as well as IT, Operations, and strategic third party providers.

Duties and Responsibilities:

  • Assist in the development of a strategic product roadmap for emerging payments that supports the needs of our clients, is on par with competitor offerings, and is aligned with the strategic plans of Commercial Banking and SBNA.

  • Develop product specifications and requirements for new products to deliver the strategic product roadmap.

  • Understand and actively manage the risks associated with emerging payments products.

  • Actively manage the P&L of emerging payments products, ensuring full visibility to costs and ROI.

  • Understand deeply how our clients use our product, and how we deliver value for them.

  • Understand the capabilities of our bank and non-bank competitors, and deliver product strategies that are positioned favorably in the market.

  • Work with Marketing partners to build effective market launch / go-to-market programs

  • Build strong relationships with client-facing teams to ensure they fully understand the value of our payments products and how to position them with clients

  • Leverage data analysis and market intelligence to bring new ideas forward.

  • Align closely with Client Service & Onboarding to build and maintain a strong client experience.

  • Real Time Payments (as driven by The Clearinghouse)

  • Block chain-based payments, including those driven by SAN globally as well as others driven by client need

  • Other payment products and channels as they emerge

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.



  • A minimum of a Bachelor’s degree required

  • Experience translating client needs into business and technical requirements

  • Strong written and oral communications skills

  • Ability to work well in a team environment

  • Experience with blockchain technologies is a plus

  • Ability to learn quickly and independently, and to share knowledge with team mates

  • Ability to leverage data to identify market opportunities

Job : Commercial Products
Primary Location : Massachusetts-Dorchester


Organization : Commercial Banking (4700)
Schedule : Full-time
Job Posting : Nov 20, 2017, 8:56:14 PM