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Zurich NA Head of General and Developing Industries Leader in Dallas, Texas

Head of General and Developing Industries Leader


Zurich North America is seeking a Head of General and Developing Industries Leader for our growing U.S. Middle Market Business Unit. This role will be responsible for developing and implementing a business plan focused on building underwriting products, services and tools to drive industry specialization and underwriting expertise within current and future industry segments. This is a critical role and this leader will utilize their expertise to deliver growth and profitability results and drive the performance of the various industry segments at the national level. This role engages with brokers and customers to gather insights into market trends, industry practice performance as well as to promote Middle Market propositions and solutions.

We are looking for a strong leader that will cultivate portfolio insights, develop the value proposition and deliver the strategy. This role is responsible for referrals, developing underwriting guidelines, rating plans and pricing for new and specialized products. The Head of General and Developing Industries Leader will collaborate across the Industry Practice team and share knowledge and best practices while also having a leadership role in the launch of new segments. This role will report to the Head of Industry Practice and will work collaboratively with the Chief Operating Officer, Underwriting and Sales & Distribution on development and execution of our industry segment plans for U.S. Middle Market.

Key Accountabilities:

  • Drives the strategy and performance of the identified General and Developing customer industry segments to deliver growth and profitability results.

  • Leads the strategic and operational planning process for growth targets and underwriting performance from the viewpoint of the specific industry segment.

  • Oversees market execution by providing underwriting guidance to the broader U.S. Middle Market team of underwriters.

  • Development of compelling value propositions and market leading products and services based on customer and broker needs in the specific industry practice.

  • Developing solutions for issues and trends facing the industry practice and identifies opportunities for new products and services.

  • Engage with brokers and customers to gather insights and market trends, gather feedback on industry practice performance and promotes Zurich’s Middle Market value proposition and solutions.

  • Coach, develop and provide leadership to underwriters within the Middle Market Business Unit.

Basic Qualifications:

  • Bachelors Degree and 10 or more years of experience in the Underwriting area

Preferred Qualifications:

  • Advanced and in-depth knowledge of multi-line underwriting business verticals

  • Experience developing, driving and implementing business strategies for complex offerings

  • Advanced and in-depth insurance technical knowledge and market trends

  • Superior skills in relationship building, active listening and win-win negotiating

  • Experience navigating through a large organization to execute through influence

  • Strong executive presence and the ability to interact with the C-Suite

  • Ability to manage complex portfolios

  • Strong managerial, team building, and organizational skills

  • Strong presentation skills

  • Ability to manage vision and purpose, lead the organization through innovative and creative thinking.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Remote Work (US), AM - Atlanta, AM - Boston, AM - Chicago, AM - Dallas, AM - Houston, AM - Los Angeles, AM - New York, AM - San Francisco

Remote Working: Yes

Schedule: Full Time