CVS Health Product Manager Senior - Health Personalization in Cumberland, Rhode Island

Job Description

Job Description

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. Evolving CVS Health’s ability to create personalized health experiences across our consumer touch points is a key priority for the company and for our Digital team. Within the Digital team, our team is building out and implementing leading-edge capabilities to develop real-time decisioning using big-data technologies and advanced machine learning (AI) tools and algorithms fueled by 360 customer data. This is a rare opportunity for strong digital product owners who have experience with healthcare customer hubs and a real passion for what machine learning can unlock in health and wellness to build out capabilities which will be used at a massive scale.

CVS Health is seeking a Senior Manager of Digital Health Personalization. This work will entail both strategy & deep technical product management. You will be supporting vision & business case definitions for major programs, laying out the strategy and technology roadmap, leading high-quality product builds/executions, and working with the business to drive value.

Your responsibilities will include:

  • Support the definition of the vision and roadmap to advance CVS’s personalization efforts centered on continuous advancements to our customer segmentation and message orchestration

  • Own technology product management of technology systems and processes

  • Work closely with IT, Analytics and functional teams to design, implement, and operationalize personalization technology infrastructure and platform strategy to improve existing operations

  • Support business process transformation/change management and implementation efforts

  • Partner with IT leadership to successfully manage and develop relationships with our technology providers and vendor partners

  • Maintain a high level of productivity and quality while supporting aggressive roadmaps for business systems and process transformations

Required Qualifications

Bachelor's degree and a minimum of 5+ years of experience in product development or management within a digital setting, (ideally using agile development methods) and/or health care capacity.

5+ plus years of experience utilizing analytical and quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate up assumptions and recommendations.

5+ years of experience in taking on end-to-end ownership and successfully delivering results in a dynamic and complex environment.

A minimum of 5+ years of experience in a lead, project or program management capacity which includes including managing multiple projects in various phases, and balancing strategic thinking with tactical execution tasks while communicating a sound plan.

Preferred Qualifications

engage diverse audiences and influence senior executives

Deep passion for Digital and how new offerings and capabilities can meaningfully drive engagement, empowerment, and the overall consumer experience


Bachelor Degree Required

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel at mailto:Advice&

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: