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The Salvation Army of the Syracuse Area Digital Marketing and Graphic Design Manager in Canton, Massachusetts


The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:· Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.· Employer funded Pension Plan (company contributions begin after 1 year of employment)· Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles· Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life· Flexible Spending Accounts· Eligibility for the Federal Government’s Public Student Loan Forgiveness Program· Most importantly – a job with a good purpose!

Standard Hours: 35 hours per weekPay Rate: $875.00 per week

  1. Position Title

Digital Marketing and Graphic Design ManagerExempt

  1. Responsible to

Director of Communications, Marketing and Public Relations

  1. Education Requirements

Bachelor’s Degree in Graphic Design or Communications related field required

  1. Work Experience

· Minimum five to seven years of experience in a professional work environment, preferably a non-profit organization· Experience with constituent communication and stewardship through written communication and events implementation; and overall program strategy and implementation.· Experience with writing/production of communication, solicitation, and marketing collateral; implementation of successful fund and awareness raising programs· Experience working to create, produce and distribute digital marketing materials, solicitations, and other communications.· Experience in website content management, social media, and graphic design.· Experience in working with fundraising and constituent management databases.

  1. Other Qualifications

· Energetic, organized, detail-oriented team-oriented and possess excellent people skills· Excellent written and verbal communication skills with experience in writing donor solicitations, promotional materials such as newsletters, e-solicitations, web pages, or brochures· Demonstrates computer skills in major MS office products such as Word, Excel and Outlook as well as additional marketing software. Use of database software and Photoshop or another illustrator software a plus.· Experience working collaboratively to create, produce and distribute marketing materials, solicitations, and other communications.· Be flexible to accommodate unpredictable demands and be able to maintain priorities while managing multiple projects and a large volume of responsibilities· Ability to remain tactful and flexible under pressure· Demonstrated ability to provide exceptional customer service and maintain a high level of confidentiality· Experience in website content management, social media, and graphic design.

  1. Principal Functions

The Digital Marketing and Graphic Design Manager will play a key role in contributing creative design and marketing strategy for all aspects of the organization including events, fundraising campaigns, online and print communication initiatives, and general messaging. This position will also maintain a comprehensive social media strategy by reviewing analytics to maximize ROI, increase visibility, membership, and traffic across all Salvation Army channels by using Facebook, Twitter, YouTube, Instagram, as well as provide the necessary guidance for social media activities. In addition, the Digital Marketing and Graphic Designer Manager is responsible for the development and maintenance of the website and custom donation pages. The overall goal for this position is to advance The Salvation Army’s mission by increasing awareness and fundraising, and by providing design support to the Advancement Department.

  1. Duties and Responsibilities

The Salvation Army Websitea) Work collaboratively with Director of Communications to design and develop content for the website, with particular attention to increase website traffic/visitors.b) Refresh and update content as necessary.c) Design user-friendly content in a format that will engage users with timely events and news updates.d) Create and implement strategies for collecting images for inclusion on webpages and in creative materials.e) Provide graphics and/or support to staff across the Division.f) Provide meaningful progress reports including traffic statistics.g) Assist in covering events and stories via photography, reporting, and video for inclusion.

Online Fundraisinga) Assist in designing fundraising efforts including e-mail blasts, donation pages, and event promotion.

Social Mediaa) Develop guidelines for proper participation in social media and/or techniques to be used.b) Work with Director of Communications to develop graphics comprehensive social media strategy and campaigns to increase visibility, membership, and traffic.c) Monitor trends and appropriately apply initiatives to leverage the use of social media.d) Participate in conversations that surround The Salvation Army content and brand.e) Identify threats and opportunities in user-generated content surrounding The Salvation Army brand.f) Create and upload content for our various social media sites, including live event coverage.g) Create and update traffic and effort reports as necessary.h) Evaluate and summarize findings and communicate to the appropriate personnel.i) Translate data into recommendations and plans for revising various social media campaigns.

Graphic Designa) Develop print materials to support the Advancement Department and division-wide initiatives including PSAs, advertisements, posters, brochures, bookmarks, t-shirts, booklets, invitations, programs, and postcards.b) Redesign, as needed, existing promotional materials.c) Provide branded templates to the division for reproduction.d) Manage relationships and obtain quotes from vendors.

Advancement Operationsa) Assist on occasion with database support.b) Performs additional duties and responsibilities as required by the Divisional Director of Advancement.

The Salvation Army’s Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

MiscellaneousFlexibility and a cooperative spirit are crucial characteristics of the individual who holds this important position. The Salvation Army reserves the right to revise or change job duties and responsibilities as the need arises. It is expected that each employee will be familiar with The Salvation Army Handbook for Employees. Questions regarding its contents can be directed toward the Human Resource Department or Immediate Supervisor.

Job LocationsUS-MA-Canton

Job ID2021-7870

CategoryGraphic Design

TypeRegular Full-Time