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Compass Group, North America TECHNICIAN (FULL TIME) in Cambridge, Massachusetts

Flik Hospitality Group

  • We are hiring immediately for a full time TECHNICIAN position.

  • Location: Pfizer Cambridge - 35 Cambridgepark Drive, Cambridge, MA 02140. Note: online applications accepted only.

  • Schedule: Full time schedule; flexible. Monday through Friday, hours may vary. More details upon interview.

  • Requirement: Previous experience in event setup or a similar role is preferred but not required.

  • Configure event spaces (e.g., meeting rooms, banquet halls, and conference spaces) in alignment with event orders and client specifications.

  • Set up tables, chairs, staging, audiovisual equipment, and other necessary materials as outlined in event orders.

  • Collaborate with the event planning team to confirm setup accuracy and address any last-minute adjustments.

  • Ensure all setups meet safety standards and are completed on time.

  • Assist in the breakdown and reset of spaces post-event.

  • Perform light maintenance and ensure equipment and furniture are in good working condition.

  • Maintain organized storage of event setup materials and supplies.

  • Communicate effectively with team members and supervisors to address challenges or changes.

  • Support other team members as needed to ensure successful event execution.

  • Perks: Willing to train and benefits!

*Internal Employee Referral Bonus Available

  • Pay Rate: $19.00 per hour

    Free meals, uniforms and laundering service available at select locations.

    We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1378267.

    The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

    Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

    What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

    We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Auto Visual Technician

  • “Recruiter customize based on specifications of the job.”

Primary responsibilities include operation of all Audio Visual (AV) support resources for Conference Solutions. Collaborate professionally with Conference Solutions staff, Compass employees and other departments to service all AV technical support requests for events. The AV Technician will serve as the onsite AV point person and coordinator for assigned events.

Key Responsibilities:

  • Provide solutions for presentation needs occasionally under high-pressure circumstances

  • Responsible for following protocols for A/V products and services.

  • Responsible for completing all AV event setup and teardown for events.

  • Provide professional, courteous technical support service to all customers with an emphasis on client services.

  • Operational support and training for all AV devices within client’s properties.

  • Provide immediate response to requests for assistance to events in progress.

  • Setup, calibration and technical support for following types of systems: display devices and mounting systems to include projectors front and rear, large screen LCD monitors.

  • Setup and operation of portable audio systems including music program and speech reinforcement.

  • Oversee resources to proactively ensure high quality service delivery while striving for continuous improvement

  • Assist with room brokering daily

  • Assist with Approvals in booking system daily

  • Responsible for ensuring inventory pars are maintained

  • Responsible for cleaning, maintaining and shutting down conference rooms nightly.

  • All other duties as assigned.

Preferred Qualifications:

  • A Bachelor’s Degree preferred

  • Superior quantitative, oral and written communications and problem-solving/strategizing skills

  • Proactive mindset to anticipate and support changes in our business

  • Conformity to the highest standards of personal integrity and ethical behavior

  • Exceptional customer service abilities

  • Minimum of 2-3 years’ work experience in an audio visual related position

  • Previous desktop support experience a plus, Microsoft certification and/or experience with Microsoft productivity suite products, Apple, Microsoft, Adobe and other presentation formats and utilities required as well as knowledge of a wide variety of audio, video and teleconferencing technologies

    Associates at FLIK are offered many fantastic benefits.

    Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

    Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf) for paid time off benefits information.

    About Compass Group: Achieving leadership in the foodservice industry

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

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