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Randstad Technical Writer (2 Openings) - 17665 in Cambridge, Massachusetts

Technical Writer (2 Openings) - 17665

job details:

  • location:Cambridge, MA

  • salary:$1 - $26 per hour

  • date posted:Tuesday, April 6, 2021

  • job type:Contract

  • industry:Health Care and Social Assistance

  • reference:832109

job description

Technical Writer (2 Openings) - 17665

job summary:

Randstad is currently seeking a Technical Writter to join the team of one of our top clients in the Cambridge, MA area. This person will assist the lead Business Process Engineer and Subject Matter Expert by developing and updating work instructions and associated training supporting the use of the TrackWise Complaint Handling software application.

location: Cambridge, Massachusetts

job type: Contract

salary: $1 - 26 per hour

work hours: 8am to 5pm

education: Bachelors


  • Ability to use Word efficiently to document work instructions for draft review

  • Ability to construct development of training material in Powerpoint

  • Ability to use Sharepoint or equivelant document sharing tool

  • Ability to use the internal Intranet to update the CH Community of Practice

  • Ability to use excel

  • Ability to train users either remotely over Microsoft Teams or in classroom settings

  • Ability to run reports and queries within the Trackwise Complaint Handling Tool

  • Ability to update System Health Report, in Powerpoint, with data pertaining to the TrackWise System as provided by the Central Complaint Handling Team


  • Experience level:

  • Minimum 3 years of experience

  • Education: Bachelors


  • Technical Writing

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.