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Massachusetts Institute of Technology Supply Chain Exchange Outreach Assistant in Cambridge, Massachusetts

Supply Chain Exchange Outreach Assistant

  • Job Number: 24878

  • Functional Area: Administration

  • Department: Center for Transportation & Logistics

  • School Area: Engineering

  • Employment Type: Full-Time

  • Employment Category: Non-Exempt

  • Visa Sponsorship Available: No

  • Schedule:

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    Posting Description

Supply Chain Exchange (SCE) Outreach Assistant, Center for Transportation & Logistics (CTL), performs administrative, customer service, and logistics duties to support the Supply Chain Exchange team and center-wide operations; manages event registrations; maintains customer and partner records in Salesforce and Blackthorn; serves as the primary point of contact for prospects and registrants; drafts communications; coordinates event logistics; supports faculty and researchers with materials and reports; handles event logistics, including space reservations, A/V setup, catering, invitations, and follow-ups; generates reports on partner engagement, event attendance, and customer interactions; collaborates with internal teams to ensure effective event execution and customer engagement; and assists with email marketing, web updates, and financial transactions. Find a full job description here: https://www.dropbox.com/scl/fi/l1vhmu6xwyqz23gts7ba3/CTL_SCE-Outreach-Assistant.pdf?rlkey=o37139q1zq6lmk6iaxrz4s4v0&st=pj3yv1vl&dl=0

Job Requirements

REQUIRED: Bachelor’s degree and a minimum of three years of administrative or related experience; solid organizational and writing skills; customer service experience; ability to manage multiple priorities in a dynamic environment; proficiency with CRM systems (e.g., Salesforce), spreadsheets, and PowerPoint; experience drafting professional correspondence; ability to interact effectively across all organizational levels; attention to detail; and willingness to learn new tools. PREFERRED: MIT experience; familiarity with Blackthorn, Sched; and ability to take dictation and transcribe into electronic format. Job #24878-5 3/5/2025

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