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Massachusetts Institute of Technology Senior Technical Writer in Cambridge, Massachusetts

Senior Technical Writer

  • Job Number:

17237

  • Functional Area:

Educational Technology

  • Department:

edX

  • School Area:

Office of Provost

  • Employment Type:

Full-Time

  • Employment Category:

Exempt

  • Visa Sponsorship Available:

No

  • Schedule:

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Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

SENIOR TECHNICAL WRITER, edX, to create documentation for edX’s MOOC platform. Documentation includes conceptual and task-based content for course staff, education researchers, learners, and the edX open source development community. Responsibilities will include creating clear, precise, and well-organized technical content for multiple parts of the edX platform (content may include traditional documentation, best practices, video instruction, knowledge base articles, blog posts, and forum responses); becoming an expert in multiple edX products; serving as the documentation liaison on one or more Scrum teams; performing task analysis to better understand the needs of target audiences; collaborating with subject matter experts, technical staff, and project teams to identify priorities; contributing to establishing documentation processes and standards; defining and managing project delivery schedules; and working both independently and as part of a team while meeting all project deadlines.

Job Requirements

REQUIRED: bachelor’s degree; at least five years’ professional experience as a technical writer, documentation specialist or in a similar role; demonstrated success creating approachable, succinct, and usable documentation for software products; ability to write highly technical documentation from scratch, including developer documentation; ability to write accessible and supportive user assistance content; ability to thrive in and contribute at many levels in a dynamic, fast-paced environment; experience working in an Agile development environment; and strong organizational and teamwork/collaboration skills. Experience writing Python documentation using RST and Read the Docs, multimedia content development experience, understanding of programming languages and relational databases, experience working with an open source community, and experience with Git preferred. Job #17237-PPlease include a link to work samples on your resume and/or cover letter. 3/20/19

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

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