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Microsoft Corporation Senior Program Manager in Cambridge, Massachusetts

Estimates are that the global population of developers will be 45 million in 2030. That’s an increase of 18 million developers from today. Each of these developers brings with them ideas and innovations that they’d like to share with the world. They need world-class products and services that enable them to seamlessly move from idea to code to cloud.

We are the Azure Application Platform (AppPlat) team. We deliver industry-leading cloud services that empower developers across the globe to build, ship, and manage applications with the fastest code-to-cloud experience on the market, tying together Visual Studio, GitHub, and Azure. Our goal is to provide developers with the most advanced and productive application platform on the market, underpinned by Azure’s rock-solid foundation of global datacenters.

The AppPlat Office of Growth and Business Strategy is growing. The team is looking for a Senior Program Manager, Business Intelligence.

Responsibilities

The Senior Program Manager, Business Intelligence will drive AppPlat’s data and analytics efforts to improve the customer experience and business performance.

  • Drive the data and analytics efforts across AppPlat

  • Produce actionable insights in partnership with teams across Microsoft; communicate findings to a broad audience

  • Partner with business stakeholders to build action plans to improve the customer experience and drive increased customer engagement based on findings

  • Partner with internal teams to better understand and evaluate performance including market penetration, pipeline, revenue, margin, customer engagement and other related metrics

  • Create and maintain reporting to track AppPlat’s objectives and key results (OKRs) and related performance metrics

  • Advise AppPlat teams on telemetry, reporting and analytics; promote a culture of data driven decision making

Qualifications

Basic Qualifications:

  • 5+ years of professional experience in program management, product marketing, solutions architect or business analytics

  • Previous experience with container technology like Kubernetes or serverless/PaaS

Preferred Qualifications:

  • Passionate about data and analytics as a lever to improve business performance

  • Effective at driving complex multi-stakeholder processes and cross-team programs

  • Ability to build effective relationships, influence and collaborate at all organizational levels

  • Strong verbal and written communications skills for a global audience

  • Strong business acumen, analytical and detail oriented

  • Familiarity with technology like Azure DevOps, Azure Data Explorer and Power BI

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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