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Harvard University Senior Media Techncian in Cambridge, Massachusetts

61683BRAuto req ID:61683BRJob Code:402041 Senior Media Technician Department Office Location:USA - MA - Cambridge Business Title:Videographer/Senior Media TechnicianSub-Unit:Administration and Finance Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

3+ years of experience in professional video production, and multimedia equipment at the industrial, educational, or broadcast level.

Additional Qualifications and Skills:

  • Bachelor’s degree or technical school certification desirable.

  • Successful experience providing multimedia customer service in a fast-paced, academic environment.

  • Proven ability to supervise, deliver professional customer service, and manage multiple simultaneous work assignments.

  • Analytical and troubleshooting skills and the ability to identify and resolve technical process issues.

  • Effective interpersonal and written/verbal communication skills. CTS, Crestron DMC-E, and Dante certifications preferred.

  • College background in related multimedia and /or technology preferred.

  • Ability to work with a range of constituents and to develop solutions to service problems in a client-friendly manner.

  • Knowledge of a range of computer software and operating systems is preferred.

Additional Information:All formal written offers will be made by FAS Human Resources.Department:Educational Support ServicesPre-Employment Screening:Criminal, IdentitySchedule:M-F/35 Hours a weekJob Function:Communications Position Description:

  • Supports faculty and other clients with multimedia in classrooms and event spaces;

  • Records course meetings and events;

  • In a highly skilled manner, operates video and multimedia equipment, image capture and annotation presentation technology, live streaming, a range of portable media equipment, and video and audio recording systems;

  • Coordinates with camera crew and network accessibility issues as needed;

  • Is responsible for live streaming and recording on a number of platforms throughout campus depending upon the infrastructure available in the location;

  • Prepares and operates equipment during recording or live streaming sessions; packs portable equipment after shoots, carries equipment to and from shoot locations;

  • Assists with related duties as needed, such as file uploads, inventory, operating classroom multimedia equipment, and infrastructure maintenance.

School/Unit:Faculty of Arts and Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Physical Requirements:

  • Ability to lift 25 pounds.

  • Applicant must be able to climb ladders, walk distances, and move unencumbered.

Working Conditions:This position will be based in Cambridge, MA.

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage (https://huhs.harvard.edu/covid-19-vaccine-requirement-faqs) . Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website (https://huhs.harvard.edu/covid-19-information#gsc.tab=0) .Job Summary:

Education Support Services (ESS) provides world-class audiovisual and instructional support, event and media production, training, and consulting services to faculty, staff, and students in the Faculty of Arts and Sciences (FAS). The team supports the school’s mission by delivering premium technology offerings that enhance and creatively advance the teaching & learning environment. ESS is comprised of six service groups: Teaching & Learning Support, Design & Engineering, Event & Media Production, Language Center, Assistive Technology Services, and Piano Technical Services.

The Senior Media Technician works to support faculty, students, and staff in the use and care of classroom multimedia and digital video capture equipment; regularly advances knowledge of emerging audio, video, and multimedia technologies; and coordinates multimedia technology for class and event sessions within the scope of their area of responsibility. The Senior Media Technician coordinates the work of multimedia technicians in the field, including assigning work and performing quality control as needed. This position supports afternoon and evening classes and events on the Cambridge campus.

Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

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