Salesforce.com, Inc Senior Manager, Product Management Commerce Einstein Team in Cambridge, Massachusetts

Job CategoryProducts and Technology

Job Details

Who We Are

Salesforce Commerce Cloud is the recognized (by Gartner, Forrester) leading provider of ecommerce technology to businesses. We enable the world’s most innovative and recognized brands to create unified, 1-to-1 experiences across all points of commerce, including web, mobile, social, and in-store applications. In November 2018, more than 650M unique consumers shopped on our cloud - meaning that one-in-six people on Earth with access to the internet shopped on Commerce Cloud last month.

What We Are Seeking

We are seeking a Senior Level Product Manager to drive our Commerce Einstein team. Part of our overall Commerce platform organization, this team and position are based in Cambridge, MA. This product manager would be responsible for how Commerce Cloud integrates AI powered services into the merchant and shopper experience. Some travel will be required. Engagement with customers should be expected.

A candidate must be able to demonstrate an ability to manage a product from inception through to market success. This includes articulating the product strategy (and how that strategy supports broader platform and business unit strategies), understanding the market needs being addressed by the product, executing a clear plan iteratively to create a product satisfying those needs, and driving adoption and commercial success of a product once launched. The ideal candidate would have familiarity with AI driven experiences, micro-service architecture, and experience working in big data/AI/ML environment.

Desired Skills

  • Curious, high energy, and with exceptional critical thinking

  • Ability to make informed and timely decisions, based on data but in the face of uncertainty

  • Excellent teamwork and collaboration

  • Ability to engage in technical discussions with engineering teams and make technology-related product decisions

  • Excellent written and verbal communication

Desired Experience

  • Demonstrated ability of having conceived and successfully brought a cloud product (or feature) to market

  • 3+ years of product management experience in a SaaS / cloud company, ideally one leveraging public cloud

  • Knowledge of Agile development techniques and experience as a product owner in a SCRUM environment

  • Bachelor’s degree in a technical field preferred

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!