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RELX INC Senior Director, Program Management in Cambridge, Massachusetts

Sr. Director, Program Management

Position is remote within US

About the business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. We are a fast-growing division of the RELX Group, and the convergence of many industry-leading solutions are providing LexisNexis Risk with significant opportunity for future growth. You can learn more about LexisNexis Risk at the link below.

About our team: Business Services Technology leadership team

About the job: As a member of the Business Services Technology leadership team, the person in this role will lead our program management team of over 40 employees and oversee the successful execution of strategic initiatives and programs. This role requires a highly resourceful, self-driven individual with strong communication skills, who has the ability to partner, execute, and lead through influence and collaboration across the company to creatively solve problems and generate results

You will be responsible for:

  • Leading a program management team responsible for the Business Services Technology portfolio and programs across multiple business sectors. These programs include roadmaps, investment cases, technology integrations, and technology driven projects such as Cloud Migrations, End of Life migrations, and other cost saving initiatives

  • Monitoring spend, hiring, and project progress to ensure capital projects are delivered on time and within budget

  • Leading multiple capital investment projects valued at over $100M to build new features and functionality across multiple product lines

  • Serving as the chief point of contact for high-profile projects in Business Services Technology and understand when to address issues firsthand or escalate to senior leadership for guidance

  • Utilizing metrics to understand labor cost management and portfolio performance

  • Building strong relationships with technology leaders and employees; and leveraging these relationships to identify improvement opportunities, as well as successes that need to be shared and celebrated

  • Collaborating with product leadership to drive strategic initiatives across the technology and business teams

  • Developing presentations, documentation, and communications as needed with a view to capturing and disseminating content that needs to be shared with technology leadership and business leadership

  • Implementing best practices for the program management team, introducing process excellence across the organization to improve overall performance and empowerment of teams

  • Identifying opportunities for process improvement and driving initiatives to enhance program management practices and outcomes.

  • Leading and developing a team of program managers. Fostering a culture of collaboration, innovation, and continuous improvement within the PMO.

  • Ensuring programs adhere to quality standards, regulatory requirements and security best practices

  • Providing strategic guidance and direction to program management team.

  • Providing visibility into portfolio and programs status and challenges. Communicating regularly with stakeholders to provide updates on program progress, address concerns, and solicit feedback.


  • Communication Skills: This person needs excellent oral and written communication skills, as they regularly work with team members of all levels.

  • Leadership and Interpersonal Skills: This person needs to be able to successfully organize, lead, and direct large teams of people in a matrixed manner. The ability to influence others (in both direct and subtle ways) is key. They act as a trusted leader—so emotional intelligence, maintaining an atmosphere of psychological safety, and the ability to establish strong and credible relationships with colleagues is crucial for success and effective cross-team collaboration.

  • Executive Level Business Acumen: This person should be literate in overall strategy, organizational structure, and financial landscape at a high level

  • Time Management Skills: This person needs strong organization and planning skills to prioritize tasks and efficiently get things done. The ability to execute against multiple priorities at once is important, as is an understanding of how to prioritize tasks based on importance vs. immediacy.

  • Problem-solving Skills: This person should be a creative and results-driven thinker and excellent problem solver for both people- and task-related problems. A strong sense of urgency and resourcefulness is imperative.

  • Project Coordination Experience: Ideally, this person would have a proven track record of successfully overseeing large scale projects and working with multiple teams.

  • Attention to Detail: This person should be meticulously detail-oriented, as they will be drafting executive level communications and presentations.

Women in tech:

LexisNexis Risk Solutions is supportive of women in Technology and has been a founding signature for the Tech Talent Charter. We have the following initiatives in place to support women in technology:

  • Mentoring scheme for women in technology,

  • Women’s network forum, regularly run events for schools about careers in technology to inspire the next generation of girls in technology.

Learn more about the LexisNexis risk team and how we work here (


At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy ( .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.