Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information

Cambridge Mobile Telematics SDK Product Manager in Cambridge, Massachusetts

Cambridge Mobile Telematics (CMT) is on a mission to make the world’s roads and drivers safer. Our first product launched in 2012 and pioneered mobile usage-based insurance. Since then, CMT has become the world’s leading telematics and analytics provider for insurers, rideshares, personal safety providers, and automakers, providing telematics services for 80 enterprise programs in 20 countries. Powered by mobile sensing, artificial intelligence, and behavioral science, we measure driving quality, incentivize safer driving, assist users in crashes in real time, and improve the safety for millions of drivers every day around the world.

As the SDK product owner, you will report to the Senior Director of Product for Platform and work closely with other product managers, technical leads, and leadership to set the SDK product vision and roadmap. You will translate this vision into user stories for the engineering team and guide scrum teams in prioritizing feature development and managing their backlogs. You will be responsible for defining and scheduling periodic SDK releases and will work closely with stakeholders and cross-functional teams to deliver them on time. When SDK production issues arise that require engineering support, you will collaborate with Technical Support and customer-facing groups to help assess the situation and provide a timely response from R&D.

The SDK collects data from millions of users every day into our DriveWell Platform across a diverse set of mobile, IoT, and cloud services. This technology enables our partners to better price insurance risk, support their end users in the event of a car crash, and promote safer driving overall. Your success in this role will have a direct impact on the growth of CMT’s business by accelerating adoption of our SDK across multiple verticals such as insurance, carmakers, security, and rideshare companies.

Effective verbal and written communication is key in this role. To get up to speed, you’ll need to learn from and collaborate with teammates in our Product, Engineering, Technical Support, Sales, Marketing, and other customer-facing teams.

Responsibilities

  • Become an expert on setup and use of CMT’s SDK products with a clear focus on the customer and developer experience

  • Understand how the different technical components of our platform function and interact in order to troubleshoot issues/questions

  • Write clear explanations of technical components to a non-technical audience

  • Help develop and maintain FAQs, technical documentation and other marketing and support materials shared with internal and external customers

  • Work with the engineering teams to write user stories, scope and prioritize new feature development, and troubleshoot issues

  • Proactively monitor and track issues

  • Gather customer feedback and share with our Product, Engineering, Technical Support, Sales, Marketing, and other customer-facing teams

  • Complete any additional tasks that may arise

Requirements

  • Bachelor's degree or equivalent practical experience in Computer Science, Software Engineering, or similar technical field of study

  • Experience working with Engineering teams

  • At least 3 years of experience in product management

  • Strong troubleshooting abilities for diagnosing complex issues

  • Strong written and verbal communication skills

  • Comfortable working independently

  • Ability to work on-site in Cambridge, MA, when covid safe

Nice to have

  • Experience working with data-driven systems and data collection from hardware/software systems

  • Experience with agile methodologies

  • An understanding of iOS and Android APIs and mobile phone handset capabilities and limitations

Benefits

  • Competitive salary based on skills and experience

  • Equity in the form of RSUs or stock options

  • Comprehensive benefits (Medical, Dental, Vision, matching 401k)

  • Life insurance (Basic & AD&D)

  • Unlimited Paid Time Off (Vacation, sick days & public holidays)

  • Parental leave

  • Short-term & long-term disability

  • Work from home depending on role and responsibilities

  • Flexible scheduling options depending on role and responsibilities

Additional Perks

  • Feel great working to solve a serious problem (improving road safety)

  • Have fun at our frequent team outings

  • Volunteer at local organizations

  • Extensive wellness program including gym memberships, fitness reimbursement, and a comprehensive employee assistant program.

  • CMT will do all that is possible to support our employees and create a positive work environment for all!

Commitment to Diversity and Inclusion

At CMT, we are intensifying our commitment to provide opportunities and career growth to the underrepresented. We are focused on creating an inclusive work environment that encourages a diversity of background and thought to produce the best products and services within our industry.

CMT is an equal opportunity employer and strives to create an inclusive and diverse environment that enriches our employees’ lives in and outside of work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge MA. To learn more, visit www.cmtelematics.com and follow us on Twitter @cmtelematics.

DirectEmployers