Massachusetts Institute of Technology Scanning and Annex Services Associate in Cambridge, Massachusetts
Scanning and Annex Services Associate
Job Number: 19561
Functional Area: Libraries
School Area: Libraries, MIT Press, Tech Review
Employment Type: Full-Time
Employment Category: Non-Exempt
Visa Sponsorship Available: No
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Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
SCANNING AND ANNEX SERVICES ASSOCIATE, MIT Libraries, to oversee the scan and deliver service at the Storage Annex, including supervising student and temporary employees. Responsibilities include acting as staff resource for questions and maintaining internal staff documentation for all scanning workflows; serving as point person for Annex scanning software and equipment upgrades; ensuring that deadlines and production goals are met; troubleshooting problem citations; delivering information about scanning service to patrons, both physical and virtual; interpreting service policies/procedures; collaborating on continuously monitoring and improving scanning workflows for interlibrary loan and document delivery; receiving patron requests; preparing materials for delivery to other libraries; overseeing compilation of statistics; sharing responsibility for opening and closing of library facility; serving at other library service desks; participating on committees/teams/groups or projects; and other duties as assigned.
REQUIRED: high school diploma or its equivalent; two years’ direct/related experience that provides in-depth understanding of library operations (post-high school education may count toward experience); experience with digital scanning equipment and related Windows-based software applications, scholarly discovery tools (e.g., library catalogs and article databases), and basic business software (e.g., MS Office, e-mail, calendar); interest in mastering new software/systems/technology; initiative and flexibility; and strong organizational, problem-solving, customer service, interpersonal, and communication skills. Must be able to generate reports and work with data; assist others with use of library technology/equipment; manage competing priorities, plan and carry out long-term projects, and meet deadlines; work independently with minimal supervision; collaborate as part of a service team and interact effectively with a diverse group of people; lift 40 lbs, move boxes, shelve materials, and push book trucks; and tolerate exposure to dust. Job #19561-5 5/3/21