Microsoft Corporation Program Manager, Public Sector, WW Industry Solutions, WW Digital, Services & Success in Cambridge, Massachusetts

Join us and leverage your public sector consulting experience to help our customers drive better business outcomes on their digital transformation journey!

Microsoft Services is dedicated to delivering on Microsoft’s mission to empower every person and every organization on the planet to achieve more. Services and its partners bring the deepest expertise of Microsoft solutions—from enterprise planning to deployment and support—that help our customers innovate to strategic advantage in their respective industries.

As a company, we aspire to reinvent business process and to become the leading provider of business solutions. To help drive this effort, Microsoft Services has invested in the creation of an industry-based solutions team to blend industry-relevant scenarios across products and sales teams to increase business relevance.

The charter of the Microsoft Services Industry Solutions Team is to increase industry relevance, improve relevance with business buyers, and to deliver platform-based solutions. The core goals of the Services Industry Solutions Team are to increase the win rate for industry-led solutions, increase New Work Sold from industry scenarios, increase Microsoft’s share of wallet with global accounts through industry solutions, and make the market for new Microsoft products through an industry-specific lens.

The Services Industry Solutions Team is responsible for leveraging the product-specific and integrated solutions from across Microsoft Services and making them industry-relevant for business buyers, therefore, the offerings team must have deep industry experience to have credible business conversations.

Location/travel : You may be based anywhere in the Americas, with travel expected to be less than 25%, as the needs for the business demand.


As an Industry Program Manager, Public Sector , on the Microsoft Services Industry Solutions Team, you will be responsible for creating and delivering industry offerings globally for Public Sector buyers around the world. This includes:

  • Setting and executing Services’ offering strategy for industry solutions within both regional and national public sector organizations that includes the entire lifecycle of solutions from pre-sales through ongoing support and consumption/adoption

  • Ensuring alignment with industry teams across Microsoft, most notably across the Enterprise, Industry and Cloud teams regarding prioritized scenarios and products

  • Working closely with HQ and field-based teams to collaborate on scenarios

  • Defining Microsoft Services’ value proposition and messaging for industry solutions within the sub-vertical

  • Managing the harvesting and creation of horizontal solutions to support industry solutions for global reuse within the sector

  • Defining and building the readiness roadmap for training marketers, sellers, consultants, and architects on public sector industry solutions

  • Working with and managing the hand-off to the field-based Delivery teams

  • Supporting our external partner and ISV strategy for Public Sector


  • At least 5 years of professional experience in management consulting, offering/product strategy, marketing, sales, or technology implementation

  • At least 5 years of experience in the public sector, including selling and/or implementing solutions for multiple customers

  • Experience with Microsoft cloud products & platforms

  • Effective communication with technical and business leaders at all levels within large enterprises and across Product & Business Groups, Partner Groups and Sales organizations

  • Reputation for building credibility and trust with internal and external stakeholders, including customer and partners

  • Proven ability to transfer industry and market knowledge gained from customer engagements to account teams and other Microsoft constituencies

  • Experience with executing plans with field marketing and sales organizations

  • Global experience across several markets; multi-lingual, a plus

  • Relevant undergraduate degree and /or equivalent work experience. Master’s Degree preferred

Microsoft Digital, Services, and Success

With 23,200+ employees globally, Microsoft Digital, Services, and Success is one of the company’s largest groups, serving customers in 191 countries and 46 languages. Simply put, we​ ​help customers and partners get the most out of their technology investments by delivering their voices back to our business groups to make our technology even better—and by accelerating their transformation journeys to become digital businesses. For more information, visit

Join us and be one who empowers billions! That’s incredible reach . When you combine that with your own inspiration , plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.