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Harvard University Product Manager in Cambridge, Massachusetts

52420BRAuto req ID:52420BRJob Code:360058 Admin Offcr/SrIndiv Contrib Location:USA - MA - Cambridge Business Title:Product ManagerSub-Unit:Interfaculty Initiatives Salary Grade:058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:Candidates MUST meet the following basic qualifications in order to be considered for this role:

  • Bachelor’s Degree

  • Minimum of 7 years of relevant experience including a minimum of 4 years of product management or relevant experience

Additional Qualifications and Skills:

  • MBA or equivalent relevant experience in educational product development, educational publishing and/or business preferred

  • Strong knowledge of best practices in marketing, branding, and data analysis

  • Ability to collaborate with a wide range of stakeholders ranging from faculty to marketing agencies to software engineers in an effort to ensure development is aligned with goals

  • Outstanding written and verbal communication skills, as well as demonstrated presentation and negotiation abilities

  • Experience conducting research, gathering information from many sources, filtering what is most important, and synthesizing findings into actionable recommendations

  • Ability to think proactively, suggest solutions, and manage multiple deadline-driven projects simultaneously

  • Current understanding of business trends, issues, and innovations as they relate to online education

  • Experience or interest in international markets

  • Ability to travel up to 10% internationally or domestically

  • Extremely high-quality standards

  • Proven ability to work with shifting priorities and under tight deadlines

  • Enjoy working both independently and as a team member, eager to thrive in an environment where the work will change steadily

  • Enjoy working as part of a lean team and pitching in to accomplish an evolving agenda

  • Bring a “no job is too big or small” philosophy to work

  • Prior management experience preferred

Additional Information:VPAL Organization

The mission of the Office of the Vice Provost for Advances in Learning (VPAL) is to create and catalyze engaging and scalable learning experiences that make a difference at Harvard and beyond. VPAL partners with schools and faculty to amplify Harvard’s impact worldwide. We deliver online courses on multiple platforms in the spirit of satisfying the widest possible range of student needs and interests. Our courses support both lifelong and professional learning, which compliments many other One Harvard initiatives related to online teaching and learning.

PLEASE NOTE: During the current period of Covid-19 related restrictions, this position may start as a remote position, with a transition to onsite in Cambridge when the office reopens.

We continue to monitor the evolving COVID-19 and the lifting of restrictions. We appreciate your understanding and flexibility with our interview process. We will be conducting interviews virtually for selected candidates until further notice.

Applicants are requested to submit a cover letter with their resume.

Department:VPAL/HarvardXPre-Employment Screening:Education, IdentitySchedule:Full time - Mon - Fri 35hrs./wk.Job Function:General Administration Job-Specific Responsibilities:The Product Manager partners with faculty and collaborates across internal teams, including marketing, program services, technology, business operations, and instructional development to oversee product success. The Product Manager will:

  • Launch 2-5 new courses annually – each requires performing an initial market assessment, assembling the go-to-market strategy, including market sizing, product positioning, key benefits, pricing, and target customers for product lines.

  • Work closely with the Director to align product definition with market research.

  • Manage the execution of the go-to-market plan for new courses working cross-functionally and collaboratively with internal teams to ensure all are coordinated and sequenced for successful product launch and continued iterations.

  • Track the progress of key milestones and work with cross-functional teams to readjust plans as necessary.

  • Partner with the VPAL Marketing team to optimize paid advertising efforts, primarily ensuring we are targeting/reaching the right segments across courses and that our message is relevant to each of them. Also, help identify specific channels/direct buys to reach targeted leads across courses.

  • Provide general oversight of the maintenance of the assigned course portfolio through the potential future management of 1-2 Assistant Product Managers. Work collaboratively across teams to continue to update course content and technology.

  • Assist with cross product efforts as needed (i.e. course webinars, certificate standardization, etc).

  • Contribute to the customer insight and data collection strategy to identify value proposition and key market drivers for success and marry research insights with faculty expertise and engagement.

  • Serve as the portfolio expert and evangelist for internal and external constituents on products in the designated portfolio. Report to VPAL internal stakeholders and faculty on the health and well-being of products and make recommendations for product growth strategy.

  • Work collaboratively with VPAL leadership to identify a pipeline of new courses, and/or new product offerings that can be made from existing courses all based on a specific audience and market needs.

  • Other key initiatives and duties as assigned.

School/Unit:University Administration EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Reporting to the Director of Series Courses, the Product Manager oversees the product lifecycle and oversees the launch of courses contributing to the expansion of our overall portfolio. The Product Manager will work closely with the VPAL Marketing Team. This role will be responsible for the strategic management of a portfolio of 6+ online courses.

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