Microsoft Corporation Partner Lead, Americas Azure Cloud & AI in Cambridge, Massachusetts
Would you like to experience first-hand the transformation our customers and partners are undertaking across the world? Do you want to be part of a World-Class technology delivery team, with several hundred Consultants, Architects, Data Scientists, Project Managers striving each day to help customers realize their ambitions? If so, the Microsoft Consulting Services, Americas Azure Cloud & AI Domain team has an opportunity for you.
The Microsoft Consulting Services mission is to make the market through digital transformation, modern delivery and accelerating customer agility leveraging Azure cloud & Artificial Intelligence. We deliver customer business outcomes across Intelligent Manufacturing, Predictive Maintenance, E-health, Smart Grids, Sustainability, Digi-banks, E-government, Connected Vehicle, and more! If you enjoy interacting with a variety of teams and technologies, enjoy working in a fast-paced environment with amazing impact, and have a passion for process improvement, business analytics and problem solving then we’d like to talk to you.
The Americas Azure Cloud & AI Partner Lead is responsible for executing the consulting services partner strategy within the Americas Azure Cloud & AI business. This role will work in close partnership with the One Commercial Partner Organization and the Supplier Management team and is a key contributor to the consulting services overall partner strategy. The Partner strategy includes external contractors, sub-contractors, and strategic partnerships with Systems Integrators, Advisories, and specialty providers, in support of the Services mission and strategy.
Partner Planning and Selection:
Management of the Azure Cloud & AI standardized partner list for the various onshore subcontractor delivery scenarios across US, Canada, LatAm.
Lead the evaluation of capabilities and suitability of potential partners, ensure consistency of selection criteria, use of standard processes, terms & conditions, and rates.
Govern the selection and effective usage of partners across the Americas Azure Cloud & AI delivery portfolio, and ensure high quality delivery, contractual compliance and staffing to meet or exceed business objectives and key performance indicators.
Collaborate with the key business stakeholders, including the partner procurement team, sales and solutions strategy team, field sales teams and the Azure Cloud & AI Americas technical and delivery leadership team to ensure alignment of Partner capabilities with business demand.
Manage the Azure Cloud & AI partner engagement model:
Manage Americas Azure Cloud & AI capacity and capability requirements for these resources in collaboration with Global Capacity Management and Americas Azure Cloud & AI leadership.
Lead sourcing and contracting of resources based on needs from approved partners in accordance with standard agreements in collaboration with partner procurement teams.
Manage effective onboarding and accreditation of partner resources prior to delivery and ensuring compliance with Microsoft values, policies and required Azure Cloud & AI delivery and operational practices.
Manage vendor program management staff and provide performance feedback to the partner managers on individual contractor performance.
Business Performance and Operational Insights:
Monitoring and managing productivity and profitability of these partner resources in collaboration with the Resource Management functions.
Govern and provide business insights related to on key performance measures, priority execution and results associated with these programs.
Drive capability maturity and operational excellence by identifying and executing on continuous improvement opportunities
The ideal candidate will have strong capabilities in the following areas:
Partner Management and Contracting – Supplier management, negotiations and contracting experience.
Planning, Organizing, and Executing – Lead complex projects across multiple organizations. Orchestrates plan completion across disciplines and stakeholder groups.
Data analysis – must be comfortable using software programs to process data and interpret the results through critical thinking and impact.
Business knowledge – must have a solid understanding of services business and operational fundamentals, including capacity planning, business forecasting and key business performance indicators.
Organization skills – High level of organization, planning, prioritization, and attention to detail.
Communication – Strong ability to communicate with individuals from other teams or organizations and listen carefully to how they perceive mutual issues or opportunities. Identifies areas to partner on cross-group initiatives to achieve joint or complimentary goals.
Adaptability – Ability to remain resilient and constructive when faced with change. Able to shift approaches when situations change.
Influence for impact – Demonstrates openness and acceptance to others' ideas. Ability to adapt and effectively engage and influence various stakeholders to drive business impact.
10+ years of experience in consulting services required.
Experience building high performance teams, managing large geographically dispersed teams.
Ability to interact with and influence senior executives.
Highly comfortable in a high-paced and dynamic global team, spanning across different time zones and resilient under pressure.
High capacity for multitasking and project management skills, able to manage multiple, high-stakes projects and deliverables simultaneously across workgroups and stakeholders.
Impeccable writing and customer presentation skills, with ability to frame and communicate key messages in an effective and consumable manner.
Ability to think, plan, and execute resourcefully and autonomously.
High energy and a “can do” attitude, ability to motivate self and others.
Proven ability to listen and collaborate well - building and drawing upon a wide network, sparking great ideas, gathering, and incorporating feedback from multiple stakeholders and v-teams.
Resourceful and solution-oriented and not afraid to ask questions if you don't know the answer.
Self-directed with great initiative and sense of ownership.
BA/BS in Business, Operations, or technical field (or equivalent skills/experience) is required. MBA is preferred.
Location: Remote, anywhere in the United States
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
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