Massachusetts Creative Jobs

In this role you will take ownership for our customer analytics to deliver insight, strategies, tactics, and performance tracking. You will maximize the value creation from our installed base.

Your role:

• Fielding internal / external research to build a complete picture of our customer base.

• Develop customer insights, segment analytics and customer profiles.

• Execute projects to inform key business strategies (e.g. product launches, end-of-life).

• Lead data-driven analysis into commercial opportunities, challenges and root causes.

• Measure commercial performance and key metrics across our installed base.

• Install a learning loop to identify best practices and improvement areas.

• Maintain key analytics databases and tools together with the Market Intelligence CoE.

• Design and execute a roadmap to improve our data capabilities and tools.

• Driving the training and adoption of key tooling with the sales / marketing teams.

You're the right fit if:

• You have a Bachelor’s degree. Master’s degree, preferred.

• You’ve acquired 10+ years of Market Insights and Analytics experience.

• Your skills include experience generating marketing/sales insights and strategies, development of customer databases, platforms and analytics, performance reporting root cause analysis, and result oriented commercial thinking.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.

• You’re a strategic and tactical planner, analytic and data enabled decision maker, with strong presentation capabilities.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran