Thermo Fisher Scientific Global Strategic Account Manager, BioProduction in Cambridge, Massachusetts
Position Summary: Global Strategic Account Manager, BioProduction
How will you make an impact?
The Global Strategic Account Manager is part of the commercial organization supporting the BioProduction Division portfolio which provides biotechnology and biopharmaceutical customers with integrated solutions across the entire bioproduction workflow. Our technologies include: Cell Culture; Cellular Medicine; Chromatography; Pharma Analytics; Single Use Technologies; Production Chemicals and GMP Supply Chain Services.
This position leads the corporate relationships with BioProduction (BPD) Core strategic customers and partners and reports to the Global Director of Sales, BioProduction Core Accounts.
Remotely based in any major US city with a preference of the Northeast / New England.
What will you do?
Maintain and develop strategic relationships, enhancing corporate relationships and business with prioritized clients.
Focus on moving up the value chain at strategic accounts and developing peer-to-peer relationships across functions.
Coordinate division-wide resources to provide comprehensive solutions, based on the entire product and services portfolio across all BPD and regions.
Ensure alignment of strategy and collaboration between the customer and BPD in order to build effective alliances, based around a multi-year plan to increase business and value delivered.
Lead in a matrix structure by:
Coordinating current teams that deal on the field with customers. Lead through dotted lines 10-15 customer facing Account Managers from our various divisions (Core, OEM, BioProduction, Service) within a multi-cultural environment.
Organizing and facilitating the involvement of other cross-functional teams (Quality, Supply Chain, Operations, etc.) as necessary to manage a successful account relationship.
Negotiate with knowledge and capacity in dealing with highly complex relationships with clients (which could be at the same time customer / partners / competitors / suppliers) within a multi-cultural context.
Understand the life sciences/BPD industry and market trends, as well as readily assimilate technical knowledge and translate into business opportunities.
Experience creating Strategic Account Plans and/or use of 'Gold Sheets' as part of standard work procedure.
How will you get here?
Bachelor's degree in the life sciences required. Advanced scientific degree and an MBA preferred.
5-7 years' experience with strategic account management for large and complex accounts.
Experience and proven ability to negotiate contracts including global multiyear agreements for all BPD business segments. Knowledge of professional processes in place at BPD support departments (B2B, Pricing, Finance, Customer Care, Quality, Supply Chain).
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
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