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Harvard University Email Mkting Mgr in Cambridge, Massachusetts

56151BRAuto req ID:56151BRJob Code:405004 Comm Professional (N) Location:USA - MA - Boston Business Title:Email Marketing ManagerSub-Unit:------------ Salary Grade ( :056Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:Minimum five (5) years of overall experience including 3 years supporting and implementing web and email.Additional Qualifications and Skills:

  • Excellent command of HTML and CSS and the latest standards, specifically for email

  • Experience with list segmentation and intermediate-Advanced Excel Skills

  • Experience with Web Analytics: tools and terminology

  • Experience with debugging email rendering issues in many different email clients -- particularly the challenges inherent in coding an email for Outlook on desktop

  • Project management experience

  • Team player who enjoys collaboration across teams

  • Requires great interpersonal and communication skills and ability to prioritize multiple projects in a fast-paced, deadline-driven environment

  • Past experience with email marketing, lead nurturing, marketing automation, and/or web analytics • Knowledge of latest digital marketing trends • Experience with email automation tools (CVENT and Salesforce Marketing Cloud a plus!)

  • This role requires a working knowledge of the following technologies and terms: HTML, CSS, Adobe Photoshop, Excel, V-Lookup, Rich Text, CAN-SPAM, CASL, GDPR, Open Rates, Click Rates, CTOR/Effective Rates, soft bounce, hard bounce, deliverability, domain, ISP, URL, alt-tag, etc.

  • Sense of ownership and pride in work • Ability to work autonomously

  • Critical thinker and problem-solving skills

Additional Information:This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 2 days per week. Specific days and schedule will be determined between you and your manager.

While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.

Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage:

A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here. ( Department:External RelationsPre-Employment Screening:Identity Job Function:Communications Job-Specific Responsibilities:This position will work with the Assistant Director of Email Marketing in implementing the e-marketing strategy across External Relations at Harvard Business School. He/she/They must show sound judgement, flexibility and thrive in a collaborative, fast-paced, idea-driven, and creative environment.

Will be an essential member of the digital marketing team as the acting project manager for External Relations email. In this role, the Email Marketing Manager will serve as the liaison between the email team and its External Relations partners including but not limited to Alumni Marketing, Alumni Relations, Development Communications, and Development as we strategize on email campaigns for e-appeals, event invitations, e-newsletters, alumni-related content, etc.

He/she/they will be responsible for reporting and email-send analytics, and will work closely with Assistant Director of email marketing and marketing partners in planning and adapting marketing campaigns in real-time, deciding and adapting marketing tactics and timing, and using independent judgement as needed. The person will be responsible for list management and optimized audience segmentation as we increase the targeting of our email program; will manage the email calendar; will also work closely with fellow team member, the Email Marketing Specialist, to internally strategize, build, and test emails.School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.