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Microsoft Corporation Director of Sales Strategy and Operations in Cambridge, Massachusetts

Do you want to be part of the team that is defining and executing the future of our Digital-first partner sales strategy? The Scale-managed Partner Sales team (SMPS) is focused on accelerating Microsoft’s scale managed partners growth across all segments from Enterprise through the SMB segment. To drive this growth, Microsoft works in a scale able fashion with partners of all types and sizes to drive revenue, usage and share while ensuring these partners are deeply connected into sales motions and engines.

The Director of the Sales Strategy and Operations team within SMPS will lead development of the strategy, align investments, create globally scalable programs and operational rigor with our partners that help our channel ecosystem delivery the right solutions to customers at scale.

The team has three primary functions:

  • Corp Strategy and Thought Leadership: Define and communicate our strategy while identifying trends and integrating those to achieve our growth and revenue objectives.

  • Drive execution through various sales engines: Translating strategy into reality across Azure, Modern Work, Business Applications through our indirect providers, investments, digital sales teams and our digital sales execution teams.

  • Deliver performance and insights of the scale managed business: Drive performance through analytics, insights and ROBs with our field sales teams, corporate sales teams and our partners.

You will play a key role in continuing to transform one of the world’s largest partner ecosystems. You will be a leader in the team and directly engage with the senior leaders of the company.

  • Lead, coach, and hire team members of the strategy team

  • Work with experts and stakeholders across the organization (e.g., Product Teams, Sales, Finance, Corp Dev, Marketing, Biz Dev) as well as externally (e.g., Industry Analysts, Partners, Customers)

  • Build consensus and effectively influence senior-level stakeholders

  • Strong executive presence and ability to influence senior leaders at the company

  • Passion for technology/technology experience

  • A ‘question the status quo’ and entrepreneurial mindset

  • Desire to continuously learn and develop new skills


People Management

  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

  • Model - Live our culture; Embody our values; Practice our leadership principles.

  • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.

  • Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Team Development

  • Drives a positive, cohesive team culture across sales, operations, and Strategy team; develops junior team members and peers. Mentor junior colleagues by providing coaching and apprenticeship; solicits feedback from internal partners and provides feedback to team members. Owns recruiting and onboarding efforts for Strategy team members by conducting interviews, making decisions on candidates, overseeing onboarding, supporting team member career transitions.

Strategic Leadership

  • Manages multiple strategy projects and teams across organizational boundaries driving through goals, deliverables, feedback, resource balancing, and timing expectations; proactively identifies complex roadblocks and address them.

Business Partner Relationships

  • Manages key points of contact with internal teams (e.g., Finance, Marketing, GPS); manages and cultivates relationships with senior internal leaders. Acts as an advisor to senior leadership as a domain expert within Microsoft, leveraging deep business knowledge, market awareness, and subject matter expertise to inform strategic business decisions.


Required Qualifications

  • Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 8+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Master's Degree in Business Administration or related field AND 6+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR equivalent experience (e.g., scaling a business, incubation, driving change in a large company, entrepreneurship, management consulting).

  • 2+ years people management experience.

Additional or Preferred Qualifications

  • Experience with executive digital sales strategy

  • Creativity, Conviction and Curiosity

  • Success dealing with and overcoming ambiguity to deliver results

  • Driving change management efforts in redefining programs and processes

  • Ability to effectively influence others, including multiple Microsoft groups and Partners

  • Strong planning and analytical experience

  • Demonstrated ability to lead and execute multiple initiatives in a fast-paced environment

  • Ability to communicate effectively and concisely

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.