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Harvard University Digital Strategist II in Cambridge, Massachusetts

61177BRAuto req ID:61177BRJob Code:405004 Comm Professional (N) Department Office Location:USA - MA - Boston Business Title:Digital Strategist IISub-Unit:------------ Salary Grade ( :056Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • Bachelor’s Degree or equivalent work experience required

  • 3+ years experience managing multiple projects and people simultaneously

Additional Qualifications and Skills: The following job-specific skills and competencies are preferred:

  • Master's Degree

  • Experience working in a matrix organization/environment

  • Familiarity with Google Drive (e.g. Google docs, Google Sheets, etc.), Trello, or other project management software tool

    The following cultural competencies are also preferred:

  • Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments

  • Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion

  • Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity

    Additional Information: Harvard University offers an outstanding benefits package including:

  • Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+ paid holidays, and 3 paid personal days per year.

  • Medical/Dental/Vision: Excellent and affordable medical, dental & vision plans, with coverage beginning as of an employee's start date.

  • Retirement: University-funded retirement plan with full vesting after 3 years of service.

  • Tuition Assistance & Reimbursement Programs: $40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.

  • Transportation: 50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.

  • Wellness & Professional Development: Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.

    Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!

  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.

  • Harvard University requires pre-employment reference checks and background screenings.

  • This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.

The University requires all Harvard community members to be fully vaccinated against COVID-19 as detailed in Harvard’s Vaccine Requirements ( . Individuals may claim exemption from the vaccine requirement for medical or religious reasons.

Department:Ariadne LabsPre-Employment Screening:Education, IdentityJob Function:Communications Position Description: Duties and responsibilities include, but are not limited to, the following:


  • Evaluate existing content, using techniques such as content inventories and gap analyses

  • Develop communications strategy and content to meet internal and external clients’ needs

  • Provide strategic counsel to faculty and staff on presentations / webinars, video content, interviews,

  • Specifically driving work with the Labs’ program teams to develop digital content for their work


  • Oversee all aspects of AL website including:

  • Responsible for the daily management, maintenance, and improvement of the Ariadne Labs’ portfolio of websites, currently at seven (7) properties

  • Plan, coordinate and execute all site content updates, designs and functionalities to present the organizations evolving initiatives and innovations

  • Work with departments and teams throughout the organization to meet front-end development needs, including scoping and executing on projects

  • Develop SEO strategy and execution, including content updates, copy, and content/resources, to maintain strong rankings among leading search engines

    Project Management:

  • Manages the department’s budget and expenses

  • Liaising with programmatic teams to scope, budget, plan projects

  • Contracting with vendors, contractors, and partners

    Additional Responsibilities:

  • Plans, designs and develops media with multiple stakeholders to ensure consistency with mission and image

  • Digital content organization, including photography, video assets, graphic content, and others as applicable

  • Video development, including storyboarding, editing, managing vendor relationships

  • Initiates new projects and oversees design & implementation

  • Optimize text, audio, and video content and social media channels with a focus on optimal content placement

  • Develop common taxonomies and vocabularies, to be shared across websites

  • Identify search optimization best practices for digital portals and tools

  • Contribute digital content best practices to the Ariadne Labs identity guidelines;

  • Ensure standardization among department print and digital channels; develop standards and provide direction to clients

  • Evaluates customer experience and communicates improvements to user channels based on feedback and usability analysis

  • Use HTML/CSS, images, video, audio, blogging, email, and social media, and comfort learning and working with new technologies

  • Works with all members of the community on a wide range of communications needs in both print and electronic media, including digital media.

  • Oversees the creative and strategic process of print and digital communications

  • Coordinates with the Labs’ program teams to develop digital content for their work and builds the organization's reputation within the field

  • Manages development of new product offerings for current and prospective clients

  • Other duties as assigned

    PLEASE NOTE: This position has a term appointment of 1 year from date of hire with the possibility of extension. This is a hybrid position and this position will be based in Boston, MA. Additional detail pertaining to this position will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (Connecticut, Massachusetts, Maryland, Maine, New Hampshire, New York, Rhode Island, Vermont, California (exempt staff only), Georgia, Illinois, New Jersey, Virginia, and Washington).

    School/Unit:Harvard T.H. Chan School of Public Health EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary: T he full-time Digital Strategist II will be a key member of the Communications team at Ariadne Labs. Using innovative digital solutions, the Digital Strategist II will work to communicate and accelerate Ariadne Labs’ work to improve healthcare outcomes. The Digital Strategist II oversees the design and implementation of our work across all digital channels. These channels include a portfolio of websites, social media channels, video channels, educational platforms, and email channels. Together with the Communications team, this person will work to build the organization's reputation within the field.

    The person hired for this position would report to the Director of Communications and work closely with staff and faculty across the Lab, including partnering with program teams on specific campaigns and to support the broader goals of the organization. The person will manage the Graphic Designer and work closely with the team’s content producers. Within this job, the incumbent normally performs regular assignments using own judgment and following department / university policy, while keeping supervisor informed as necessary. Receives general guidance on new projects as to methods, procedures and desired end results. The incumbent has discretion to make decisions within the scope of their responsibilities. Complex assignments are usually reviewed upon completion.

    The strategist will also manage people and policies, allocates personnel and resources for given projects, full hire/fire authority, has primary responsibility for performance management and career development of employees, sets policy/standards within an area. Commitment to Equity, Diversity, Inclusion, and Belonging: At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

    Learn more about the School’s mission, objectives, and core values ( and our diversity, inclusion, and belonging ( initiatives.