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Harvard University Digital Marketing Specialist, in Cambridge, Massachusetts

56242BRAuto req ID:56242BRJob Code:403040 Coordinator II Location:USA - MA - Boston Business Title:Digital Marketing Specialist, Executive EducationSub-Unit:------------ Salary Grade ( :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications: 5+ years of overall experience required including 3 years in digital marketing with a focus on email and digital marketing strategy and management.

High School diploma, GED or equivalent is required.Additional Qualifications and Skills:Experience with Salesforce Marketing Cloud, AMPscript, Salesforce CRM, HTML, SQL and Adobe Analytics / Google Analytics strongly preferred

• Solid understanding of web UX and design best practices preferred

• Strong strategic, analytical, creative problem solving, communication, and project management skills a must

Must be an extremely organized team player and have demonstrated initiative to improve marketing performance, use innovative marketing strategies, and collaborate across departments to improve business results.Additional Information:We educate leaders who make a difference in the world. HBS Executive Education brings together senior executives from the world’s most influential organizations, resulting in unparalleled diversity. We achieve our mission by working closely with faculty to design and deliver over 130 open enrollment and custom programs to over 13,000 participants annually, from over 130 countries. Open enrollment programs range from a few days to a few weeks over a period of months, while custom engagements help largely Fortune 1000 companies implement strategic changes and build organizational capabilities. Most programs are delivered on the HBS campus, where Executive Education has nine dedicated classrooms and more than 500 dedicated bedrooms in three executive residences. To meet the diverse needs of our community, our programming now includes in-person, virtual, and blended options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; enrollment and admissions; and finance.

Culture of Inclusion: The work and well-being of HBS are strengthened profoundly by the diversity of our network and our differences in background, culture, experience, national origin, religion, sexual orientation, and much more. Explore HBS Work Culture ( and learn about other Employment Opportunities. Harvard Business School will not offer visa sponsorship for this opportunity.

Flexwork: This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus. Specific days and schedule will be determined between you and your manager.

While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice. Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage:

A cover letter is required to be considered for this opportunity. Department:Executive EducationPre-Employment Screening:Identity Job Function:Communications, General AdministrationJob-Specific Responsibilities:As a key member of the digital strategy team, the Digital Marketing Specialist will primarily manage day-to-day email marketing operations in Salesforce Marketing Cloud and including strategic campaign planning, campaign execution, data segmentation, data syncing, performance analysis, and reporting. This digital-savvy marketer will also support digital advertising and social media initiatives as needed.


• In collaboration with the Assistant Director, Digital Marketing and Marketing Technology Manager, assist with all aspects of email marketing campaigns that differentiate HBS Executive Education in the market and contribute to driving qualified program prospects and applicants

• Collaborate cross-functionally with Participant Marketing team to develop engaging email campaigns as determined by program needs

• Liaise with digital marketing team and identify campaign synergies across email, digital advertising and social; partner on creative strategies, optimization, and support as needed

• Understand the complexity of department’s advertising structure, strategy, process and relationships; assist as needed

• Coordinate project based needs with outside agencies, writers, proofreaders, and other vendors

• Keep current with digital marketing management standards, trends, policies, and best practices, and regularly share with the greater marketing team as appropriate

• Assist with email marketing and/or digital team budget management, organization, invoice processing, and contracts

• Other duties and projects as assignedSchool/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.