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Harvard University Coordinator II (Digital Health Communications Specialist, PHACS) in Cambridge, Massachusetts

53150BRAuto req ID:53150BRJob Code:403040 Coordinator II Location:USA - MA - Boston Business Title:Coordinator II (Digital Health Communications Specialist, PHACS)Sub-Unit:------------ Salary Grade:055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • 5+ years of related work experience required; a combination of education and experience may be considered

  • Experience working in creative media development (i.e. graphic design, film, etc.) required

PLEASE NOTE: Shortlisted candidates will be required to submit 2 work samples where they functioned as the technical lead: 1 film product and 1 graphic design product.Additional Qualifications and Skills:

  • Bachelor’s Degree, especially in creative media (i.e., graphic design, film, etc.) strongly preferred

  • Master’s degree in creative media or equivalent a strong plus

  • Prior experience with health communication strongly preferred (experience with HIV communication an added plus)

  • Experience with community engagement strongly preferred

  • Demonstrated success in adapting and creating content for different audiences preferred

  • Fluency in Spanish strongly preferred

  • Health literacy/plain language skills are a strong plus

  • Experience with Microsoft Office Suite (Word, Excel) preferred

  • Experience and comfort with graphic design and media editing tools such as Adobe Premiere Pro/After Effects, Apple Final Cut Pro X, or Corel Videostudio, as well as Adobe Photoshop and Illustrator and/or other Adobe Creative Suite programs -- or other related programs or tools, strongly preferred

  • Experience and comfort with building strong relationships with a range of colleagues and community members strongly preferred

  • Experience effectively prioritizing and managing multiple tasks amid competing demands strongly preferred

  • Experience taking initiative to offer creative approaches and solutions strongly preferred

Additional Information:

  • Harvard University requires pre-employment reference checks and background screenings.

  • This position has a 90 day orientation and review (O&R) period. The O&R period will be waived for any internal Harvard employee transfers.

  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship for administrative and staff positions.


The Harvard T.H. Chan of Public Health is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – including fostering respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives. To learn more about the Chan School’s mission, objectives, and core values, please visit our website here.

Harvard offers an outstanding benefits package including:

  • Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

  • Retirement: University-funded retirement plan with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

  • Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!Department:EpidemiologyPre-Employment Screening:Identity Job Function:Communications, General AdministrationJob-Specific Responsibilities:Reporting to the Director of PHACS Core Center for Health Education and Community Engagement, the Digital Health Communication Specialist will be responsible for supporting the programmatic activities of the formalized Core, which functions like a small Center, and for producing innovative, high-quality multimedia products, including for video, audio, web, and print.

Duties and responsibilities include, but are not limited to, the following:

Digital Media and Communications

  • Expand selection of innovative health communication content: patient educational materials, multimedia content, and results dissemination for participants, the public, and people living with and affected by HIV (i.e., patient handouts, infographics, brochures, video and audio projects, narrative projects, and lay research summaries)

  • Plan, produce, and create multimedia lay summaries (i.e., infographics, short videos, etc.), using plain language and health literacy principles

  • Develop content for the PHACS websites, describing PHACS’ results, health education resources, and community resources

  • Provide technical expertise in media creation, health communication, and community engagement as project teams develop patient communication materials or research plans

  • Support the Director in creating press materials for PHACS and promoting an expanded public media presence for PHACS

Community & Stakeholder Engagement

  • Support PHACS’ community engagement efforts, including supporting monthly calls and interim communication with CAB/YACAB members

  • Collaborate with the CAB and young adult CAB to produce multimedia (video, audio, written, graphically designed, etc.) personal narratives

  • Monitor and share ongoing activities, resources, and advocacy efforts of other HIV-focused organizations/networks

  • Support a process of bidirectional mentorship between community members and PHACS investigators and staff, including supporting continuous education on social and racial justice and the creation of resources centering lived experiences and recommendations of community members

Project Coordination

  • Support the planning and writing of grants to fund selected HECC projects

  • Contribute to publications describing innovative resources and/or models of community engagement

  • Assist with describing health communication projects to the Harvard single IRB when necessary for dissemination

  • Select and oversee maintenance of a suite of photo and video equipment

  • A small portion of this position may be dedicated to supporting the HOPE study and may include a combination of these duties

  • Perform others duties as assigned

PLEASE NOTE: This position has a a 2 year term appointment, with the possibility of extension.

PLEASE NOTE: When normal operations resume, this position will require participation in/travel to network meetings and also requires occasional weekend/evening work based on travel, proposal deadlines, and community engagement work.

PLEASE NOTE: Shortlisted candidates will be required to submit 2 work samples where they functioned as the technical lead: 1 film product and 1 graphic design product.

PLEASE NOTE: The primary work location for this position is Boston, Massachusetts. Until our return to campus, which is still to-be-determined, this interview process and position will be conducted virtually – including virtual interviews, remote onboarding, and remote work. The remote nature of this position is only temporary. Local, on-campus work will be required once the School and this role return to an operational status that supports it.School/Unit:Harvard T.H. Chan School of Public Health EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:The Pediatric HIV/AIDS Cohort Study (PHACS) network conducts several longitudinal cohort studies investigating the long-term effects of HIV infection and ARV (antiretroviral) medications in infants, children, adolescents and young adults who were born with HIV or born exposed to HIV. In the new iteration of the PHACS grant (“PHACS 2020”), the HSPH Department of Epidemiology will house four Centers (“Cores”) that will provide vital support to the Research Projects of the PHACS Network. One of these is the PHACS Health Education and Community Core (HECC), which will be an expanded and formalized version of the PHACS Health Education and Communication Committee, an interdisciplinary committee of community members, researchers, staff, and principal investigators founded in 2012. The new HEC Core’s mission will be to expand and formalize the meaningful involvement of PHACS' participants and Community Advisory Board (CAB) members at all stages of the research process; to create a broad suite of novel multimedia approaches to communicating PHACS' scientific findings to participants and the public; to oversee all media relations for PHACS; and to support the study-specific communication needs of the three main Research Projects and 21 clinical research sites. 

The Health Outcomes around Pregnancy and Exposure to HIV/Antiretrovirals (HOPE) cohort study will enroll and follow 1600 young women living with HIV (WLHIV), including those with perinatally acquired HIV (PHIV), to address critical scientific questions in the clinical course of HIV infection from preconception to postpartum. This cohort will be recruited from and build on the unique research infrastructure of the Pediatric HIV/AIDS Cohort Study (PHACS) to create a platform for exploring the multilevel dynamic determinants and mechanisms that influence the short- and longer-term health of WLHIV during their reproductive years. 

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