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Harvard University Coordinator I (Communications Coordinator) in Cambridge, Massachusetts

59748BRAuto req ID:59748BRJob Code:403134 Coordinator I Location:USA - MA - Boston Business Title:Coordinator I (Communications Coordinator)Sub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :054Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • 3+ years of relevant experience is required; a combination of education and experience may be considered.

Additional Qualifications and Skills:

The following job-specific skills and competencies are preferred:

  • Bachelor’s degree in related field (such as English, journalism, or communications) strongly preferred

  • Experience with graphic design and development of promotional material

  • Experience using social media in a nonprofit or academic environment

  • Demonstrated experience in managing content on social media channels and other digital tools

  • Experience with email marketing and reporting tools

  • Strong sense of modern web user experience and how best to present news stories and email newsletters

  • Knowledge of web standards, including accessibility and usability, and content management systems (particularly WordPress)

  • Strong writing skills with knowledge of how to tailor content and format to different audiences

  • Strong organizational and time management skills with the aptitude to act independently and in collaboration with team members

    The following cultural competencies are also preferred:

  • Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments

  • Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion

  • Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity

Additional Information: Harvard University offers an outstanding benefits package including:

  • Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+ paid holidays, and 3 paid personal days per year.

  • Medical/Dental/Vision: Excellent and affordable medical, dental & vision plans, with coverage beginning as of an employee's start date.

  • Retirement: University-funded retirement plan with full vesting after 3 years of service.

  • Tuition Assistance & Reimbursement Programs: $40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.

  • Transportation: 50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.

  • Wellness & Professional Development: Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.

    Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!


  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.

  • Harvard University requires pre-employment reference checks and background screenings.

  • This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.


The University requires all Harvard community members to be fully vaccinated against COVID-19 as detailed in Harvard’s Vaccine Requirements (https://www.harvard.edu/coronavirus/covid-19-vaccine-information/) . Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage (http://www.harvard.edu/coronavirus/covid-19-vaccine-information/) Department:Social and Behavioral SciencesPre-Employment Screening:Identity Job Function:General Administration Position Description: Duties and responsibilities include, but are not limited to, the following:

  • Support Center leadership in developing and tracking the Center’s communications strategy in line with the Center’s mission and strategic plan

  • Keep current on trends in communications, social media, and marketing and advise Center leadership appropriately, including exploring and utilizing new technology to improve Center’s communications

  • Identify areas for growth for the Center's communication and translation activities

  • Gather and maintain data and prepare reports on the effectiveness of the Center's communications strategies

  • Oversee the Center’s web content and social media presence

  • Create social media and website posts and updates about the Center's research activities, educational opportunities, and programming

  • Regularly update the content, format, and appearance of the Center’s website, including ongoing maintenance of the site

  • Monitor website and social media performance to increase traffic and improve usability. Gather and maintain data and prepare reports on the effectiveness of the Center's communications strategies

  • Identify and highlight accomplishments and developments in relevant research and scholarship from the Center and our partners

  • Meet regularly with Center scientists and Center Assistant Director to gather information and develop content for communications activities

  • Create and disseminate internal and external email communications to various audiences (students, scholars, Center affiliates, external stakeholders, potential donors), including quarterly newsletter, community announcements, event invitations, and letters from Center leadership

  • Manage and respond to incoming correspondence and requests for collaboration with the Center – research, compile, and track information about potential partners/collaborators and write responses on behalf of the Center

  • Support and execute writing projects for the Center

  • Write knowledge briefs, workshop proceedings, formal talking points and briefings, and other internal documents. Support the development of case studies

  • Under guidance of Center leadership, produce stewardship materials, including annual reports, and support grant writing activities

  • Develop marketing and promotional materials for the Center, including print and multimedia materials

  • Coordinate Center’s communication activities with Harvard Chan and University communication offices

  • Act as a liaison between Center and Harvard Chan and Harvard University’s communication offices

  • Interpret and implement relevant Harvard communications policies, including those relating to disability access for website content.

    PLEASE NOTE: Please submit both a resume and cover letter when applying. Applications received without a cover letter will not be considered. Shortlisted candidates will be required to submit a writing sample.

    PLEASE NOTE: This position has a term appointment of one year from date of hire the possibility of extension. The primary work location for this position is Boston, MA and in order to be on Harvard payroll, you must reside in one of the following states – MA, NH, RI, ME, CT, VT, NY, MD. Until our return to campus and full operational status, which is still to-be-determined, this interview process and position will take place in a slightly modified manner – including virtual interviews and a combination of remote and on-site onboarding and work. On-campus/in-person work is expected, though, upon start date – in accordance with approved COVID-related guidelines and protocols.

    School/Unit:Harvard T.H. Chan School of Public Health EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary: The Department of Social and Behavioral Sciences (SBS) is an active unit with a mission to improve health throughout the lifespan, including a special emphasis on children and adolescents. This mission is achieved through research to identify the social and behavioral determinants of health, development and evaluation of interventions and policies leading to the improvement of population health, and the preparation of professionals and researchers who will fill leadership positions in advocacy and public service. The department’s educational mission is to train both scholars and practitioners: scholars whose research will illuminate basic social determinants of health and who will identify and test innovative social policy and service interventions; practitioners who are skilled in designing, implementing, and evaluating health enhancing interventions in action settings.

    The Lee Kum Sheung Center for Health and Happiness at SBS works to build a rigorous, interdisciplinary science to understand the interplay between psychological and social well-being and physical health for the benefit of individuals and communities around the globe. The Center aims to develop tools to more accurately measure well-being and to translate scientific findings to influence public health practice and policy.

    The Lee Kum Sheung Center for Health and Happiness is seeking a highly motivated individual to serve as a Communications Coordinator. Under the supervision of the Center Assistant Director of Operations and Strategy, the Communications Coordinator will support internal and external communications for the Lee Kum Sheung Center for Health and Happiness. The Communications Coordinator will create and publish content to the Center’s website and social media channels, while monitoring analytics to report on performance and inform appropriate adjustments to content strategy. The Communications Coordinator will play an integral role in center’s translation and communication activities and will be a critical part of the Center for Health and Happiness administrative team. They will build relationships with Center scholars, scientists, students and external stake-holders to raise the visibility of the Center’s priorities and activities.

    Commitment to Equity, Diversity, Inclusion, and Belonging: At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

    Learn more about the School’s mission, objectives, and core values (https://www.hsph.harvard.edu/about/mission/) and our diversity, inclusion, and belonging (https://www.hsph.harvard.edu/diversity/) initiatives.

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