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Akamai Technologies, Inc. Community Manager (remote opportunity) in Cambridge, Massachusetts

Do you love working with developers?

Do you look to improve the developer experience through education, motivation, and community building?

Join our Developer Advocacy team

Our Developer Advocacy team reaches and represents a community of engineers who need to get the most out of our solutions. Working across the company with teams dedicated to supporting and enabling developers, we ensure our community is informed and has access to essential tools and documentation. As part of the technical marketing group, we lead engagement through our community channels, partners, and events.

Help grow our value to developers globally

As Community Manager, you will extend the reach of our team, finding opportunities to engage the community with our content, code, and innovation. As a voice of our community, you will help ensure we are meeting the needs of engineers and developers, building relationships with customers, those new to the Akamai platform, as well as partners & alliances.

As a Community Manager, you will be responsible for:

  • Understanding and representing the needs of our community to help our team manage the developer feedback loop across the company

  • Contributing to content, code, and channels where our existing and growing community looks for updates, best practices, and support

  • Creating videos and presentations that guide developers to getting the most out of Akamai products and solutions

  • Recognizing opportunities for thought leadership based on your familiarity with APIs, open source projects, libraries, and commonly used tool sets

  • Working with partner and influencer opportunities to grow a presence for Akamai community members to share their knowledge and experience with our technology

Do what you love

To be successful in this role you will:

  • Have 8 years of relevant experience and a Bachelor’s degree in Computer Science, Engineering, Management Information Systems, another related field or its equivalent

  • Demonstrate passion for engaging & supporting those who develop apps and rely on DevOps toolkits & workflows to optimize fast and secure deployment

  • Show a history of presenting and thought leadership at conferences, meetups, and other channels

  • Demonstrate examples of code and content you’ve shared with the goals of inspiring and supporting other developers.

  • Have proven experience with community management and/or developer relations

  • Have background working as a software product or program manager, developer or engineer, or related role working with software teams

  • Demonstrate excellent written and verbal communication skills and exceptional presentation skills

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health

  • Your finances

  • Your family

  • Your time at work

  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

The range for this position starts at $130,707/yr. Akamai offers competitive compensation packages which are dependent on the position offered, in addition to a range of medical, financial, and/or other benefits.