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IQVIA Business Development Manager in Cambridge, Massachusetts

POSITION: Business Development Manager


The Business Development Manager is responsible for developing profitable new sales within an assigned portfolio of accounts or geographic region. Fosters key business relationships with potential and existing clients. Develops client-specific strategies and solutions to increase sales and meet expectations for profitability and client satisfaction. Collaborates with internal CSG delivery team to ensure customer needs are met as well as liaise with CSG’s capture, proposal generation, and contract administration team for project work.

Primary Job Responsibilities

  • Prospect, introduce and successfully sell CSG’s capabilities to new and existing clients to create new business towards the achievement of targeted annual goals

  • Generate sales leads, cold-call prospective clients and set client meetings

  • Understand client business initiatives, as well as their clinical trial needs and cultural environments

  • Develop client relationships and drive revenue within Functional Service Provider, Project-based, and/or Professional Staffing models

  • Partner with CSG leadership to prepare and deliver effective proposals to clients

  • Partner with recruiters to effectively manage pipeline, activity and goals

  • Negotiate contracts with clients with a focus on company profitability goals and objectives

  • On-going account management, including client contact with all managerial levels to determine candidate's fit for the assignment and viability to support specific current and future client needs.

  • Attend industry specific conferences and participate in industry specific networking groups

  • Ensure a high level of communication and customer service with potential and existing clients

  • Lead business development meetings with new and existing clients; ensure timely responses and follow-up to both internal and external clients

  • Enter, update and maintain accurate data within CSG’s ATS/CRM

  • Maintain engagement throughout the project implementation lifecycle to ensure client goals are effectively implemented and customer satisfaction is maintained

Required Skills and Experience

  • BS or BA degree in sales, marketing or a business-related discipline

  • 3+ years of experience in business development, sales or account management related to professional services or IT or Clinical Research staffing

  • Demonstrated success growing business and achieving revenue and GM targets

  • Established network and extensive customer and competitor knowledge in the clinical trials space (preferred)

  • Effective presentation, documentation and interpersonal skills

  • Highly skilled in delivering targeted, concise, and persuasive written and oral communications

  • Ability to leverage cross-functional resources in a matrix staffing environment

  • Strong business acumen, proposal strategy and negotiation skills

  • Ability to work in a team environment, meet deadlines, and prioritize and balance workloads

  • Ability to recognize, anticipate, and analyze complex problems and create successful solutions

  • Lifelong learner and an analyst mindset

  • Reflects company culture through actions, attitude, and work

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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