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Harvard University Assistant Director, Production and Digital Content Management in Cambridge, Massachusetts

61262BRAuto req ID:61262BRJob Code:CM0355 Publication Rights Lscn Ofr I Department Office Location:USA - MA - Cambridge Business Title:Assistant Director, Production and Digital Content ManagementSub-Unit:------------ Salary Grade ( :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:

  • Bachelor’s degree or equivalent experience desired.

  • A minimum of 3–5 years of experience in print production including offset and digital printing, database, reporting.

  • Experience working with project teams, designers, and printers, large mailings with complex collateral, and knowledge of postal regulations and requirements.

  • Ability to work extra hours during peak periods, including occasional evenings and weekends.

Additional Qualifications and Skills:

  • Comfort with digital/e-publishing.

  • Demonstrated ability to be highly organized, detail oriented, deadline driven and extremely proactive.

  • Commitment to diversity, equity, inclusion, and belonging.

  • A collaborative team player with an ability to function effectively in a complex, matrixed organizational environment.

  • Comfortable working on several projects simultaneously while adhering to internal processes in an agile environment.

  • Demonstrated ability to work successfully under pressure, understand and implement policies and procedures, and accommodate revisions to copy and designs from editors, supervisors, and business partners.

  • Able to complete assignments independently and with minimum supervision.

  • Experience with high-level brands preferred.

  • Excellent computer skills, including skills using a PC and Macintosh with Microsoft Word and Excel.

  • Comfort with content management systems and proficiency in Workfront or other project management software preferred.

  • A desire to explore new skills and technologies.

Additional Information:This position requires a 3 month orientation and review period.

Please include a cover letter with your application.

Why AA&D?

We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard’s advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.

Harvard’s Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.

To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at

Harvard University Benefits: Information can be found at

Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.

Vaccine Requirements: Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees are required to provide proof of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage ( . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website ( .Department:Alumni Affairs and DevelopmentPre-Employment Screening:Education, IdentityJob Function:Alumni Affairs and Development, CommunicationsPosition Description:DUTIES AND RESPONSIBILITIES:


  • Manage vendors and internal business partners as it relates to printing and mailing of communication projects. Maintain departmental standards for quality, accuracy, budget, and on-time delivery of projects by following the department’s project management policies and procedures.

  • Attend initial meetings for all new projects and manage collateral fulfillment requests as needed. Advise on printing, paper, ink, binding, and production schedules. Create printing and mailing schedules.

  • Oversee production work before it is released to the printer, at the proofing stages, and through to delivery. Serve as traffic coordinator in managing internal approvals of printer’s proofs. Write print specifications and provide schedules, costs, and multiple vendor options. Ensure projects are completed according to the specifications provided by the designer or project manager. Hold vendors to estimates and schedules.

  • Work collaboratively with internal teams to manage expectations.

  • Centralize print, promotional items, stationery, and signage purchases to reduce costs, streamline vendor use, and to ensure brand consistency and overall quality.

  • Develop an effective supplier base by building key vendor partnerships that deliver maximum value regarding cost, quality, delivery, and service levels.

  • Secure final write-back project files from print vendors.

  • Review and assist with invoicing and updating expenses as required.

Digital Content:

  • Manage the Asset Management Tool as our centralized location for all creative assets.

  • Create an infrastructure and tagging process that is user friendly and accessible

  • Manage folder structure, file hierarchy, and permissions

  • Train/add all internal users

  • Manage and create metadata field pick lists; regularly check metadata health

  • Delegate users to upload and add metadata

The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Working Conditions:

  • Position requires on-campus hybrid schedule.

Job Summary:This position will be based on our campus in Cambridge, MA, in a hybrid work environment.

Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.

AA&D Resources

AA&D Resources encompasses teams that support all units across AA&D plus all schools and units across the University. AA&D Resources includes Technology and Support Services, Business Process and Operations, Alumni and Development Services (ADS), Administration and Finance, Events, Communications Creative Services, Research and Prospect Management, Human Resources, and the AA&D Talent Program.


The Creative and Communications Services team is a full-service, inhouse agency committed to providing top-tier, award-winning creative assets, ​and collaborative program management that works to advance the mission of the Harvard Alumni Affairs and Development (AA&D) department to our AA&D partners to meet their strategic, marketing, and communications needs. We endeavor to be trusted partners that deliver innovative and exceptional work, ​creative solutions, and outstanding experiences by continually measuring the engagement outcomes of our efforts.


The AA&D Creative Services team is seeking a full-time position focused on managing the production of print, event collateral, and direct marketing mailings for the Harvard Affairs and Development office—as well as managing the system administration of our digital asset management platform, Workfront/DAM. The ideal candidate has a strong desire to partner with a team of creative professionals and project managers on compelling projects and contribute innovative solutions to our work. This person will be organized and proactive, have excellent attention to detail, and work both quickly and efficiently.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.