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Harvard University Alumni Relations Assistant, Clubs and Shared Interest Groups in Cambridge, Massachusetts

61895BRAuto req ID:61895BRJob Code:403033 Staff Assistant III Department Office Location:USA - MA - Cambridge Business Title:Alumni Relations Assistant, Clubs and Shared Interest GroupsSub-Unit:------------ Salary Grade ( :053Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • One to two years of related experience

  • Demonstrated attention to detail

  • Demonstrated ability to work both independently and collaboratively

  • Excellent written and verbal communication skills

  • Demonstrated proficiency using Microsoft Office Suite, including Word, Outlook, PowerPoint, and Excel

Additional Qualifications and Skills:

  • Adept at working in a fast-paced environment including changing priorities and multiple constituencies

  • Familiarity with databases and content management systems

  • Exceptional customer service skills

  • College degree from an accredited institution preferred

Additional Information:

  • This position requires a 3 month orientation and review period.

  • Please include a cover letter with your application.

Why AA&D?

We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard’s advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.

Harvard’s Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.

To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at

Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.

Vaccine Requirements: Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees are required to provide proof of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage ( . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website ( .Department:Alumni Affairs and DevelopmentPre-Employment Screening:Identity Job Function:Alumni Affairs and Development, General AdministrationPosition Description:

  • Serves as the frontline team member supporting alumni volunteer website administrators that utilize a suite of digital applications.

  • Manages the Support Tracker ticket queue – providing technical support and training to web administrators. Identifies and troubleshoots issues related to profile data, webpage development, broadcast email, event management/registration, and website functionality.

  • Coordinates the Club and SIG Annual Report Survey and Registration.

  • Manages volunteer agreements and permissions for two digital platforms.

  • Maintains a variety of Excel dashboards. Conducts data manipulation and analysis using Excel.

  • Contributes to the design, relevance, and functionality of alumni-facing volunteer websites.

  • Formats digital materials, maintains Board meeting notes, and manages AV/teleconference resources for in-person and virtual meetings.

  • Drafts communications to internal and external audiences. Manages webmaster inboxes, providing appropriate responses and support.

  • Works with a robust database to build lists, update records, and create data visualizations. Prepares email segmentation lists and maintains directories.

  • Provides administrative, program, and project support to the Director, Clubs and SIGs and Associate Director, Data & Digital Applications.

  • Performs other duties as assigned. Occasional weekend and evening work is required.

School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:This position will be based on our campus in Cambridge, MA, in a hybrid work environment.

Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.

Harvard Alumni Association

The Harvard Alumni Association (HAA) is the University-wide alumni association for Harvard University. It is also the home to the Harvard College and Radcliffe College alumni/ae association and the staff that support them. In its University-wide capacity, the HAA serves alumni of all eleven schools at Harvard in a manner supportive of and complementary to the work of the individual school alumni offices. Harvard University alumni span the globe at nearly 400,000 strong – more than 327,000 are in the USA, with 204 international countries represented.

This full-time non-exempt position serves as the primary administrative, training and troubleshooting support for 700+ alumni Club and Shared Interest Group alumni volunteer website administrators and supports two senior staff members of the Clubs and SIGs team across efforts to connect alumni and HAA Directors to Harvard through Clubs and Shared Interest Groups.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard’s Total Rewards website ( to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote)