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Nuance Sr. Director - Product Management, Precision Imaging Network in Burlington, Massachusetts

Reporting to the Vice President and General Manager of the Precision Imaging Network (PIN) line of business, you will be responsible for the entire lifecycle of key features and capabilities of the PIN - AI platform, including the API strategy into Nuance’s other product offerings.

PIN is an AI-powered cloud platform with sophisticated image and report routing capabilities that delivers patient-specific data and insights from diagnostic imaging into clinical and administrative workflows across the healthcare ecosystem. Leveraging the scale of Nuance’s PowerScribe (https://www.nuance.com/healthcare/diagnostics-solutions/workflow-radiology-reporting/powerscribe-one.html) and PowerShare (https://www.nuance.com/healthcare/diagnostics-solutions/radiology-network/powershare-medical-image-sharing.html) diagnostic imaging solutions, Nuance's Precision Imaging Network connects imaging stakeholders and facilitates with the use of AI to inform precision diagnostics and therapeutics, increase clinician efficiency, and lower overall healthcare costs.

We are seeking a seasoned healthcare product leader capable of building and managing a highly complex platform offering, who can carefully balance the need for platform execution speed with thoughtful and data-driven platform development. You set clear direction and priorities; and inspire others to follow the product vision through clear and crisp communication. You will also work with the market, business, and client-facing teams to identify and drive new requirements that delight the physician community and deliver meaningful outcomes to healthcare systems.

Responsibilities:

  • Liaise with the go-to-market and business leaders to prioritize roadmap capabilities that deliver successful business outcomes.

  • Manage a team of platform & product managers and technical product owners on all roadmap and platform development execution.

  • Establish cloud based API methodology to connect PIN platform to both internal Nuance solutions and external 3rd party applications

  • Develop a methodology for classifying and reporting all R&D investments and mapping them to business value.

  • Assist with customer advisory board forums and in-field customer research conducted by the user experience team.

  • Work closely with the customer success organization on all operational metrics of the business and seek alignment on how product roadmap capabilities will move the needle on key metrics and KPI’s.

  • Stay current on 3rd party research and competitive analysis working with the marketing, business, and strategy teams.

  • Work with the program management and commercialization teams on all aspects of the New Product Introduction processes, both minor and major updates.

  • Collaborate internally and externally to evangelize, and support vision and strategy execution of the PIN portfolio.

  • Create compelling proposals to executive leadership for investment and prioritization.

  • Lead all aspects of the Go to Market/New Product Introduction process.

  • Manage in-market pilot and agile development cycle of proposition to achieve proposed business case.

  • Manage product risk, working with cross functional experts and teams including commercial, operational, and financial.

  • Define the customer needs and translate them to inputs for the engineering team to support the strategy and partnership strategy.

Qualifications:

  • Bachelor’s degree in technology, medical biotechnology, or related field. MBA preferred

  • 10 or more years of product management experience in the healthcare industry including strong experience in radiology, diagnostic imaging, or related fields

  • Successful product management for cloud-based software offerings, ideally in a physician-facing healthcare related domain

  • Product Management/Marketing expertise including: market trends/analysis, NPI process, product roadmap development, product life-cycle management

  • 5 or more years of proven people management experience

Required Experience:

  • Experience managing highly complex and first-of-its-kind solutions.

  • Experience working in highly-fluid/start-up type environments with a proven ability to adapt and work with changing priorities.

  • Success in building and leading a product management organization including scaling new product offerings.

  • Exceptional written and verbal communicator; capable of inspiring others and injecting energy and enthusiasm into the organization.

  • Deep believer / subscriber to a growth mindset mentality, where decisiveness and failing fast and forward is embraced.

  • Experience defining, deploying, and improving product management processes.

  • Sound business and financial skills with an ability to develop well thought out business cases that appropriately manage risk taking to optimize speed and quality and deliver results consistently.

  • Experience in related technology spaces (SaaS, Cloud, computing platforms, Artificial Intelligence).

  • Experience developing robust, customer-centric product and service requirements using Agile methodology, Confluence, JIRA, Product Board or similar tools and processes.

  • Comfortable presenting to C-Level team.

  • Thrives in high intensity, collaborative, and agile culture where innovation and speed to market is highly valued.

Preferred Experience:

  • Demonstrated experience in a global organization, with the ability to scale a complex portfolio globally.

  • Experience with PACS, Enterprise Imaging and VNA solutions

  • Experience in other image intensive specialties including pulmonary and neurology

  • Experience in the development and deployment of imaging AI solutions

  • Cloud platform & API experience

  • Azure Cloud, FHIR, HL7 and DICOM

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Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.

Nuance Communications (http://www.nuance.com/) , Inc. (Nuance) is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 77 percent of U.S. hospitals and 85 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people’s ability to help others.

We’ve pioneered speech technologies, natural language understanding, and machine learning for more than 20 years – and have 3000+ patents to prove it. When you join Nuance, you become part of our mission to positively transform the way people, work, connect, and interact. We are a trusted, full-service partner to the world’s leading financial, healthcare, telecommunications, retail, and government organizations, who rely on us to deliver transformative outcomes that help them push the boundaries of what’s possible.

Check out our team Life at Nuance (https://www.nuance.com/about-us/careers/life-at-nuance.html) !

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