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Keurig Dr Pepper Senior Demand Planner in Burlington, Massachusetts

Job Overview

The Sr. Demand Planner takes ownership of the demand planning process for their respective portfolio. With the assistance of Marketing and Sales, the Demand Planner prepares the monthly forecast per product/customer for the Made to stock and Made to order items produced by Keurig Dr Pepper. The incumbent will lead the monthly forecast review with sales team as well as participate in the Demand Consensus meeting as part of KDP’s S&OP process. This position will also provide timely and accurate analysis on various supply chain aspects of the business. The purpose of this role is to provide the most accurate picture permitting to align production and replenishment needs in a way to balance service level, inventory and efficiency requirements. This role also helps provide and enable medium to long term planning around capacity needs and identification of potential operational constraints.

The function must be executed with a view to creating added value for the organization and with a continuous improvement mindset in terms of process and results.

This position can be based in our Frisco, TX or Burlington, MA office and will have a hybrid schedule (3 days in the office, 2 days work from home)

Key Responsibilities:

  • Responsible to generate and maintain an accurate forward looking demand forecast

  • Maintains the made to stock forecasts for the US market per product/customer through the statistical forecasting system (Demantra) with the collaboration and input from sales and marketing force to ensure accurate and non-biased projections.

  • Become demand portfolio expert through understanding consumption and shipment trends in addition to customer, category and industry dynamics

  • Maintains assumption management documentation and process in order to elaborate demand forecast building blocks.

  • Responsible for providing root cause analysis and corrective action recommendation based on results of forecasting metrics for specified portfolio.

  • Actively participates in the monthly Consensus/S&OP meetings with the goal to facilitate and reach a consensus forecast between Supply chain and commercial.

  • Prepares and runs monthly reviews with key account manager and participates in cross-functional customer focus team meetings.

  • Participates in annual budget planning and portfolio rationalization activities.

  • Participates in review of operational performance (back orders, overstock, etc.) when required. Manages product allocations for their products as required as per supply insights.

  • Bridges communication to other functions with respect to demand planning scope of activities. Key contact for sales and customer service on product availability and/or demand.

  • Provides business support with various demand planning related analysis.

  • Participates in regular meetings with Commercial, RGM and Sales teams, to synergize reporting & processes.

  • Participates in continuous improvement initiatives and the review of new or existing process documentation.

  • Maintains strong ties with production planning and replenishment departments to ensure accurate visibility and strong coordination on demand and stock availability.

  • Performs special assignments as required by Senior management.


  • Bachelor Degree in mathematics, accounting, operations, supply chain management or in business-related field

  • 3-5 years of experience in a demand planning / forecasting position in which extensive analysis were performed

Company Overview

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Frisco, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.