Oracle Sales Manager – Live Experience Cloud North America in Burlington, Massachusetts

Overall responsibility for the regions sales, third party alliances, and customer satisfaction. Develops and implements a comprehensive strategy that maximizes Oracle's opportunities across all products and product lines.

Manages and develops a team of sales representatives including recruiting, hiring, and training new reps on the Oracle sales process. Sells and promotes the sales of Oracle products to customers including negotiating price, other concessions and terms and conditions of the sale. Participates in strategic and tactical planning for the division. Builds working relationships with license, consulting and education field managers in the respective territory to develop joint account plans. Develops and execute a territory plan to maximize revenue. Generates and achieves monthly territory forecasts, and accurately predicts revenue on a monthly basis. Manages escalation. Conducts weekly progress meetings with sales team.

Manages and controls activities in multi-functional areas or sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Minimum five or more years sales or sales management experience within technology industry. Ability to hire and train new sales representatives. Ability to resolve customer satisfaction issues. Demonstrated leadership skills. Effective written and verbal communication skills, ability to present to large and small audiences. Ability to negotiate price, other concessions and terms and conditions. Strong quantitative, analytical and conflict resolution abilities.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Sales Manager LiveExperience Cloud North America


SUMMARY


In a fast-moving business environment, we help sales, service, marketingand digital leaders leverage technology advancements to improve performance,unlock business potential and capture new market opportunities.

-{PS..0}->

At Oracle, we believethat the companies that will thrive in this new world of digital disruptionwill be those who embrace cloud and SaaS applications as a way to accelerateoperations, engage with customers more intimately, find and dazzle greattalent, and become the positive disruptors rather than the paralyzed disrupted.

We re helping organizations, across all industries throughout North America,change and modernize their customer experience processes and capabilities. Thisrole is focused on leading the Oracle Live Experience Enterprise and ServiceProvider sales team.

We ve changed the game with Oracle LX Cloud. We achieve this through an agileand energetic team, fully dedicated to our Live Experience (LX) solution. LiveExperience (LX) provides companies with the ability to enhance customerexperience through an In-App engagement platform supporting web and mobilethrough multiple channels such asdigital voice, video and screen sharing.

The Live Experience Sales Manager s primary responsibilities are:

-{PS..1}->Delivering expectedlevel of subscription revenue performance

-{PS..2}->Staffing

-{PS..3}->Developing a sales planfor the territory which achieves in year targets along with forecasted YOYgrowth.

-{PS..4}->

The Sales Manager will accomplish this throughinteraction with the team, customers, partners, and lines of business acrossOracle. The Sales Manager provides leadership and direction in establishingOracle as the leader in Digital Customer Experience.


THE ROLE*

-{PS..5}->Accurately forecast andachieve revenue objectives while defining sales territories and settingquotas

-{PS..6}->Set and manageperformance criteria, including pipeline, account penetration, and activitylevels

-{PS..7}->Build personalcredibility and manage internal networks and relationships

-{PS..8}->Establish and managecross functional processes, services, solution consulting, finance, legal,marketing.

-{PS..9}->Establish and maintainsales management processes, including forecast review, activity management,territory and account penetration; actively support corporate policies andinitiatives

-{PS..10}->Create and manage shortterm and long term business plan

-{PS..11}->Actively participate inkey deals, strategy, execution, and building customer and external partnerrelationships

-{PS..12}->Leverage company bestpractices to ensure customer success and maintain executive relationships intop region accounts**


PERSONNEL MANAGEMENT

-{PS..13}->Actively recruit andhire highly qualified team members while conducting performance management onan ongoing basis within the region

-{PS..14}->Motivate team membersand encourage individual career development

-{PS..15}->Facilitate the successof the team and individuals through coaching, counseling and performancemanaging, while quickly getting new hires ready to contribute effectively tothe region

EXPERIENCE

-{PS..16}->Candidates will have aminimum of 7 years enterprise software sales experience with 8 years in asuccessful sales management role or equivalent.

-{PS..17}->Experience of leadingteams of Sales Representatives is essential.

-{PS..18}->Candidates will havesuitable sales backgrounds in one or more of the following application areas:CRM/CX/Digital. Any type of Customer Relationship Management knowledge ispreferable.*

-{PS..19}->*

PERSONAL DEVELOPMENT

-{PS..20}->Participate inleadership and management training and development

-{PS..21}->Actively seek supportand feedback from peers, team, leaders, and management

-{PS..22}->Actively seek careerdevelopment goals and supporting plan

-{PS..23}->

  • DEMONSTRATED SKILL*

-{PS..24}->Candidates will have aproficiency in recruiting, developing, coaching and motivating enterprisesoftware sales teams.

-{PS..25}->Candidates will have aproven track record managing enterprise software sales teams and exceedingsales goals.

-{PS..26}->Candidates will haveextensive experience selling to C-level clients, creating compelling businesscases and delivering value propositions.

-{PS..27}->Candidates will haveexcellent communication and the ability to work deals involving enterprise widesolution selling and complex contract negotiations

-{PS..28}->Candidate will havestrong leadership competencies and have success managing cross functionalteams.

In return we can offer you a leadership role within one of the world'smost successful employers and their most cutting edge business. We look forwardto hearing from you.

-{PS..29}->

Job: *Sales

Organization: *Oracle

Title: Sales Manager – Live Experience Cloud North America

Location: United States

Requisition ID: 18001F35