Oracle People Strategy Program Leader - North American Applications Consulting - Project Mgmt Director-Ops - Consulting Senior Practice Director in Burlington, Massachusetts
This senior director position is responsible for an increasingly diverse practice based upon complexity of the customers, the solutions, and the dollar value of the practice. Directs business operations and resources of a given practice that can be defined by industry, service line, technology center, specialty area or region. Accountable for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.
Accountable for operational/financial metrics and overall business results of practice. Responsible for setting and driving strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. Actively develops new approaches and opportunities for expanding customer base. Creates and implements operational processes to drive consistency and support achievement of practice business strategy. Responsible for cultivating Oracle cross-functional communications through the creation and maintenance of strategic relationships with other lines of business which may include Product Development, Product Marketing, Support, Consulting Sales, and License Sales. Interacts with executive levels both internal and external regarding matters that influence policies and strategies. Assesses and manages business risk in pursuit of overall business goals. Accountable for managing and growing a substantive revenue stream and customer base. Manages and leads through management team and/or senior level individual contributors. Resolves staffing issues for very complex engagements. Identifies, leads, or oversees the development of customer-facing business solutions and offerings that have an impact on the market. May serve as advisor or project sponsor role for complex engagements.
Directs and ensures the implementation of operational policies through subordinate managers Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy. Bachelor*s Degree in Computer Sciences or Business or equivalent. Balance of advanced technical skills, functional knowledge, client consultative skills and operational management experience. Has 4 years of consulting services senior management experience with P & L responsibility and at least 10-15 years consulting or industry experience. 12 years of experience relevant to this position including 4 years of consulting management experience with financial management responsibility. Direct line Management experience including project, people, customer, financial management preferred. Second-level Management experience preferred; proficient at managing managers and large teams. Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Proficient in using selling and negotiation techniques and tools. Undergraduate degree or equivalent experience. Ability to travel as necessary.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
People Strategy Program Leader - North American Applications Consulting - Project Mgmt Director-Ops
The OCS People Strategy Program Leader focuses on growth, equality and innovation. They will bring passion throughout our organization and be part of the inside track to growing a career field at the intersection of Consulting and Application Sales. The candidate will establish/refine programs, as well as lead and manage execution. This is a highly organized and programmatic professional who has experience devising and running similar programs. They must be a thought leader with a clear vision to develop and implement a cloud based consulting program with direct business expertise. They will be heavily collaborative and equip our consulting teams with the proper tools to ensure they are current, properly trained and ready to outperform the competition.
NAAC Strategy Program Leader reports to the GVP of OCS Capability Development Lead.
Work with each OCS Leader to develop an organization of versatile talent that can work in various roles to help maximize chargeability/client facing time.
Work with each of the Growth & Strategy Leads to ensure maximum support and alignment.
o Understand and develop a plan to build the necessary skills to achieve each lead s strategic growth plans.
Partner with Human Resources, Marketing, Operations, Business Development Team and OSPA NAAC s business led initiatives around our consulting talent.
Act with a sense of urgency and the entrepreneurial work ethic required to drive business outcomes.
The Talent Development Lead is accountable for leveraging resources throughout Oracle to:
o Conduct and inventory of current skills, processes, knowledge. Identify areas of strengths and areas for developing competencies.
o Grow soft skills/client engagement skills across the consulting organization.
o Grow cloud trusted advisor skills across the consulting organization.
o Create a resource development plan that focuses around the constant refresh of skills based on what the market demands.
o Deploy: Above the Cloud and Catapult your Career initiatives.
o Have a detailed understanding of OCS methodologies, enablement and effectiveness tools in the industry
The Capability Development Lead is measured on the following individual metrics:
o Individual Chargeability Target
The Capability Development Lead is measured on the following business metrics:
o Client Satisfaction (85% )
o Employee Satisfaction (85% )
o Effectiveness of our Consultants - certification, cross-certification, soft skills, methods, estimators, delivery, etc.
o Speed to Implement
Title: People Strategy Program Leader - North American Applications Consulting - Project Mgmt Director-Ops - Consulting Senior Practice Director
Location: United States
Requisition ID: 18000VVL