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CVS Health Healthcare Digital Product Manager in Burlington, Massachusetts

Job Description

Aetna Digital is looking for a Product Manager with experience working in fast-paced,startup like environment. As the Product Manager working, you will help manage and grow our Medicare Shop Buy Enroll digital platform. Partner with other product managers/owners, agile managers and leadership to mature the offering and ensure it exceeds the expectations of our customers and users. Grow your skill set and knowledge base by working alongside talented and passionate teammates from diverse backgrounds. Be the voice & champion of the consumer by driving the growth of the digital platform in a methodical orderly way. Help drive the team to success by working across groups to drive discussion & engagement, create & track user stories in an agile software development life cycle. Investigate ways, partnerships, technologies to drive user engagement and satisfaction. Ensure internal product stakeholders needs /expectations are met and promote transparency by helping communicate through SAFe/SCRUM practice.Agile Release Train’s Vision, strategy, and roadmap ownership and development - Work closely with our business team and other key business partners to create a product vision, understand and help identify business value, understand required use cases and capabilities, and translate these into product epic and features. - Sets and owns vision and roadmaps for their team as well as provides subject matter expertise and guidance on the product strategy to scrum teams and leaders - Responsible for translating customer and business needs into short term and long-term product direction (outcome roadmap) - Assures product strategy is followed from internal pilots to external launchProgram Backlog Ownership/Prioritization - Prioritizes and aligns the efforts of agile product teams and epics/features associated with programs – managing the flow of work through the program and into the program backlog. - Owns the program backlog, pricing, licensing, and ROI - Identifies dependencies among the teams - Works with RTEs, when roadblocks occur, to problem solve and develop mitigation plans - Escalates risks and issues to program backlog to stakeholder along with providing recommendations on tradeoffs and solutions - Establishes feature acceptance criteria Releases and Program Increments - Defines, sets and drives program increment priorities - Responsible for release definition as well as works with release management, where applicable, to decide when enough value has been accrued to warrant a release to the customer - Participant in biweekly System Demos - Sets goals in the assessment of Metrics, including evaluation of business value achieved versus plan including evaluation of business value achieved versus plan, and are active participants in the inspect and adapt workshop.Trend Monitoring and Customer Value Assessment - Responsible for researching, interpreting and communication the internal voice of the customer to the teams on the train. Keeps apprised of customer needs through interaction with the customer and business stakeholders by conducting interviews, surveys, brainstorming sessions, trade studies, and market research - Performs industry research, as necessary, to keep senior stakeholder and teams apprised of the competitive landscape as well as support feature development.

Required Qualifications

  • 5 to 8 years of experience with digital product ownership / management.- 2+ years of experience with Agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe).- 2+ years of Medicare, Insurance and Healthcare, experience.- This is remote / telework position.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

  • Experience working with engineering and UX teams to build direct to consumer web applications - Maintain strong relationships across key stakeholders and constituents.* Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors). -Demonstrated collaborative style, with ability to lead and influence diverse teams.

Education

Bachelor’s Degree or equivalent.

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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