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Avanade Inc. Workplace Experience (WX) Advisory Group Manager in Boston, Massachusetts

Your responsibilities​

You will focus on providing business management advisory and implementation insights and services to help clients realize meaningful business growth through workplace and employee experience transformation. You will work with account teams to shape, sell and oversee the delivery of propositions that address client challenges in the areas of employee experience strategy and transformation, employee analytics and insights, employee value proposition modernization, workforce transformation, culture change and physical workplace design. ​

You will be passionate about: ​

  • Developing employee and team centric experiences (using data driven insights) that have parity with, or are better than, customer experiences to drive innovation, productivity improvement and retention of top talent at scale​
  • Developing and evolving future focused workforce and organization transformation strategies propositions and solutions ​
  • Driving cultural and operating model change as part of the transition to a high-performing, employee-centric modern workplace​

As a Manager / Group Manager, you will:​

  • Support the identification, development, selling and implementation of workplace experience propositions in response to market demand and digital trends ​
  • Support the sales cycle and contracting process ​
  • Lead project teams and manage end to end delivery. Ensure clients are satisfied with the quality of work, and the outcomes delivered​
  • Grow Avanade Advisory Workplace Experience capacity and focus in response to market signals and project demand ​
  • Support North America, and regional teams with their capability development and skills growth​

In addition, as a Director / Senior Director you will:​

  • Play a leading role in business development / sales activities by working closely with account and sales teams to ensure proposition and solution alignment, i.e. alignment across client expectations, contract, financials, solution and capability to deliver​
  • Lead recruitment and talent development activities​
  • Lead marketing and communications activities to help us grow our business​
  • Manage significant Avanade partner relationships​

About you​ We are looking for candidates who have (4 to 7 years for Manager / Group Manager) ( 6 to 10 years for Director / Senior Director) years of relevant experience, and who can demonstrate skills and a successful track record in the following areas: ​

  • Extensive experience in leading the design and development of client workplace and employee experience strategies ​
  • Experience in providing best-in-class insights from a range of industry experience to help guide clients on how to evolve and develop their employee value proposition​
  • Experience carrying and delivering a quota for selling large, integrated workplace / employee experience solutions, and the associated organizational/cultural change as a sales leader. Workplace solution experience should cover one or more of the following:​
  • Digital platform to promote staff and supplier/partner engagement​
  • Culture change centered on innovation and/or digital​
  • Operating model and organization design​
  • Workforce analytics and development of predictive models​
  • Solutions for network enabled co-creation and innovation​
  • Digitally enabled knowledge and expert connections​
  • Task and/or process automation and augmentation​
  • Hyper-personalized learning, goal planning and performance management​
  • Experience with workforce, culture and operations assessments, and the development of actionable insights, to inform organizational change, covering people, processes and technology​
  • Experience with defining high level enterprise digital (business and technology) architectures to support employee experience transformation strategy recommendations​
  • Experience of shaping, selling and overseeing implementation of employee experience, organizational change and workforce transformation programs​
  • Very strong, executive level communication skills (both written and verbal), and the ability to develop and mentor others​
  • Ability to collaborate with technical resources to define solutions and the underpinning technical architecture. Familiarity with industry-recognized Agile-DevOps methodologies / frameworks​
  • You will have a bachelor’s degree in a relevant field of study, or an equivalent combination of education and experience. An advanced degree or MBA is strongly preferred.​

Additional desirable experience includes​

  • Developed and cultivated C-Level client relationships in HR, Technology and Line of Business domains​
  • Deep industry knowledge covering two or more of the following: Banking, Insurance, Products, Retail, Energy, Utilities, Health and Public Sector​
  • Experience in large-scale culture change initiatives in a corporate environment​
  • Contributed to the design, assembly, pricing and delivery of workplace and HR transformation deals​
  • Well-versed in new technology-enablement and transformation leadership to help clients assess, build, transform and operationalize new capabilities

Employment Transparency Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

The EEO is the Law poster is available here

and poster supplement is available here

The Pay Transparency Policy is available here

Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at or call (206) 239-5610 and let us know the nature of your request and your contact information.

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