LogMeIn, Inc. VP of Product UCaaS in Boston, Massachusetts
Location: Remote (US) Location: Remote(Ontario) Location: Remote(Quebec) Job Description Overview As the VP of Product, you will define and lead the product vision for the Unified Communications as a Service (UCaaS, also referenced as Hosted PBX or Hosted VoIP) product line in the UCC portfolio, a group of critical, high-growth, industry-leading products totaling over $760M in annual revenue. You will partner closely with Engineering, Sales, and cross-functional leaders (marketing, care, finance) across the company to develop and drive the product strategy and execution for LogMeIn's UCaaS business. Your leadership skills will steer a high-performing, passionate team of product managers and will drive cross-functional operational excellence and market success. If you're up for the challenge that only a high-growth, high tech, innovative company can provide, this just might be the right opportunity for you. Responsibilities Define, communicate, and execute the product vision and strategy for our UCaaS products (GoToConnect and Grasshopper) in support of the overall business strategy, including maintaining a clear product roadmap that improves customer outlook and business performance through satisfaction, effort, bookings and retention metrics) in the short and long-term. Partner closely and engage consistently with the product group's marketing, sales, and care leaders to develop go-to-market strategies to win in targeted customer segments and create end-to-end operational plans to profitably grow and scale the business and drive business value. Deliver the UCaaS product portfolio's strategy, including leading the annual and quarterly planning processes, and ensuring flawless execution of the plan. Manage a world class product management team who collaborates effectively across the company, thrives on customer interaction, embraces design thinking, and role-models a data-inspired, test-and-learn approach to execution Provide leadership -- and be the expert on -- the competitive landscape for the UCaaS family of products, driving processes to identify current and potential competitors, research competitive products, and maintain competitive information. Be the voice of the UCaaS Portfolio, representing it internally to stakeholders and externally in the marketplace. Interface with analysts and attend/present at key conferences. Educate customers, prospects, and partners about our product releases, priorities, and vision. Partner with Business Development to identify key partnerships to help drive awareness and differentiating offerings in the marketplace. Qualifications BA or BS in Business, Management, Computer Science or related discipline desired. MBA preferred. Minimum of 10 years of directly related work experience. (Ideally 8 years of this work experience should be in senior product management/marketing/ sales/ product development leadership roles and 5 or more of these years will be at a software-as-a-service (SaaS) company.) Proven leader who understands highly technical products and is experienced at influencing engineers and making product trade-offs. Demonstrated track record of success working with broad cross-functional teams with ability to sell. ideas and plans to internal constituencies, executives, customers, analysts, and partners. Strong understanding of the end-user, and including end-user experience driving mass adoption. Leadership Competencies Inspires others: Shares passion for our vision, people, culture and opportunity Business Minded: Demonstrates strategic thinking, operational intelligence and sound judgment Results-oriented: Focuses on delivering measurable results, not activity Data-driven: Balances data with gut, embraces test and learn approach to make informed business decisions Collaborative: Builds partnerships and ensures shared success Accountable: Owns and keeps commitments Disciplined: Enforces operational rigor and "stick-to-it-ness"