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Deloitte VP of Product Management in Boston, Massachusetts

VP of Product Management

Significant experience in designing, building and hands-on delivery of software operations and managed services capabilities for cloud-based Software-as-a-Service platforms and solutions.

Proven track record with various delivery constructs including DevOps and Agile DevOps and collaboration and integration with Product Engineering and Delivery organizations. Experience in leveraging automation and global delivery models to optimize business outcomes and while optimizing the efficiency of delivery.

Experience with smart Operations a plus, including self-learning, healing, and command center optimization using next generation AI technologies

Will directly manage multiple globally distributed operations support teams providing support to our SaaS customer clients including meeting with client executives and operations leaders to coordinate and optimize service delivery on an on-going basis.

Can take ownership and accountability of designing, building, and overall execution of high complexity multi-year managed service/flex capacity constructs globally, with approach and track record of successful service delivery and on-going optimization for clients and customers. Experience with all layers of the Software-as-a-service delivery and operate model including cloud infrastructure management, application management, and business operations management. Ultimately, the person hired for this role will serve our SaaS clients (e.g. formalize the service, build the team, process, operationalize, etc...).

Understands the competitive landscape and competitive positioning

• Well versed in SLA /KPI constructs, managed Operate agreements, performance measurement

• Executive presence, client interface...

• Experience with providing support in highly regulated industries and sectors

• Understands 24x7 delivery architecture

• Proficient in SDLC stages - requirements, design, architecture, development, testing, release management, UAT, deployment, hyper care, operations

• Incorporates continuous innovation and improvement

A&C_Consulting21

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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