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Guidehouse Vice President, Revenue Cycle Operations in Boston, Massachusetts

Job Family :

Business Operations

Travel Required :

Up to 50%

Clearance Required :


What You Will Do :

The Vice President – Revenue Cycle Operations is responsible for providing strategy, direction, leadership, customer service and successful service delivery for the CRC Engagements for various hospital(s). In addition to the foregoing, this position shall be responsible to perform account management or other job functions as directed by the specifically requested by the Partner, Comprehensive Revenue Cycle Solutions. The Vice President, Revenue Cycle Operations is directly responsible for maintaining and achieving client retention, performance, growth and profit goals for the identified Company’s activities, as assigned. As a key member of Comprehensive Revenue Cycle Management (CRCM) Operations team, he/she is responsible for promoting the growth and profitability of the Company, achieving referenceable customers on a national basis and assuring appropriate leadership talent to achieve such growth and profitability at our customer’s place of business.

Core Values

  • Mission – Model behavior that is consistent with the Mission, Core Values and Vision of Guidehouse

  • Continuous Relations – Develop individual knowledge and skills and improve Guidehouse’s systems and performance

  • Business Literacy – Understanding the health care environment with its challenges and opportunities

  • Performance Effectiveness – Perform quality work, take initiative and accept responsibility

  • Interpersonal Relations – Promote collaborative, open communication and team spirit

  • Customer Focus – Seek customer feedback and improve services

  • Subject Matter Expert individual contributor; focused complex delivery, requiring significant experience in the areas of the clients’ Comprehensive Revenue Cycle Management (CRCM) models.

  • Leads experienced support professionals who exercise latitude and independence in assignments

  • Applies job knowledge and procedures to accomplish tasks and solve problems, also provides guidance to junior employees

  • Establish standards and processes to ensure continuous improvement in the revenue cycle and compliance with the CRC Revenue Cycle Model.

  • Collaborates with Information Management by improving the system support to enhance the revenue cycle management.

  • Supports Business Development in expanding the customer base.

  • Effectively manages rapid growth, delivers strong performance and profitability of the region.

  • Provides focus, direction, and leadership for all Comprehensive Revenue Cycle (CRCS) Solution engagements within the assigned hospital(s).

  • Establishes standards and processes to ensure each engagement follows the CRC model.

  • Works collaboratively with Consulting, BI, OD and National Leaders in PA, HIM and PFS Operations.

  • Assures that annual revenue and profit goals for his/her region are met or exceeded.

  • Assures the breadth and depth of qualified human resources (recruitment and training, retention) to support the Company’s rapid and well-managed growth and to provide for the orderly succession of management and key departmental employees within the assigned hospital(s).

  • Establishes and facilitates the CRC on Site Leadership Team within the assigned hospital(s).

  • Problems are difficult and moderately complex. Relies on experience and judgment to plan and accomplish assigned tasks and solve problems.

  • Establishes Customer Relationships throughout the C-Suite and delivers monthly Operating Reviews of Performance.

Client Responsibility

Vice President – Revenue Cycle Operations is expected to serve as a key resource in both new client development and existing customer retention within the assigned hospital(s).

What You Will Need :

  • Bachelor’s Degree

  • Minimum 15 years in hospital/physician revenue cycle management; preferably in a multi-hospital system.

  • Exhibits robust knowledge in functional areas of revenue cycle

  • Ability to assess priorities to ensure that work is completed in a timely manner

  • Ability to collects, compiles, and analyzes moderately complex data and information related to revenue cycle operations and CRCM models

  • Strong Leadership skills, a solid team orientation and executive presence.

  • Experience developing and managing to budgets.

  • Critical thinker and decision maker.

  • A strong and proven track record of developing, presenting and implementing healthcare revenue cycle programs that are aligned with the Company’s strategic objectives to create a “best practices” Hospital Revenue Cycle.

What Would Be Nice To Have :

  • Additional consulting/outsourcing experience a plus.

  • Consulting experience a plus

The annual salary range for this position is $199,200.00-$348,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.