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Thermo Fisher Scientific TSS Manager, Flow Cytometry Instrumentation in Boston, Massachusetts

The Biosciences Division ( BID ) is a $2.5 billion business with 4,000+ employees across the globe. Our team serves 480,000 customers with 70,000 products in 180 countries. The majority of the business comes from academic and government funded customers, with the rest of the business coming from the pharmaceutical, biotech and healthcare industries as well as from the industrial market. With more than 4,000 patents, over 770,000 scientific citations and 70,000 products, BID is grounded in science.

Based remotely in Eastern United States, the Flow Cytometry Instrumentation TSS Manager will work within the Protein & Cell Analysis Business Unit of the Biosciences Division. The Biosciences division is part of the Life Sciences Solutions Group at Thermo Fisher Scientific.

How will you make an impact?

The Technical Sales Specialist Manager position is a field-based management job accountable for Eastern North American sales results for the flow cytometry portfolio. This position is responsible for leading business processes and managing the resources associated with the flow cytometry consumables, related instrumentation & services business plan achievement in North America, East region. Incumbents in this position are accountable to Commercial leadership for: achieving sales and financial targets, establishing and maintaining effective professional relationships with key customers, ensuring effective sales and service coverage, attracting and retaining qualified Technical Sales Specialists to realize growth opportunities available in North America, coordinating activities of the team with the Commercial Sales Organization and TSS in other geographies, and working with Product Management and Regional Marketing to drive the growth for Thermo Fisher Scientific in the Protein & Cell Analysis markets and providing service to customers consistent with Thermo Fisher Scientific standards and expectations.

What will you do?

  • As technical sales leader, the position will be responsible for driving technology adoption, attaining North American TSS revenue growth targets. Creates a vision and strategy to meet or exceed business goals agreed upon with Thermo Fisher Scientific commercial management for the region. Directs the tactical implementation of the business plan to meet objectives.

  • Provides timely feedback to marketing and business unit partners to drive productive marketing and lead generation programs, relevant sales collateral, and application development that best serves growth objectives and enables LSG to win in the market.

  • Provide leadership, coaching and feedback to direct reports. Continually evaluate individual skills, strengths and opportunities for growth. Guide development plans, monitor regularly and clearly communicate performance expectations.

  • Partner with internal colleagues in finance and commercial operations to provide timely and accurate tracking, forecasting and analysis of the business. Expectations are that all significant activities and opportunities will be input and managed in the CRM system in accordance with Commercial policies, procedures and conventions. Oversees contracts/quotations within Thermo Fisher Scientific Guidelines by extending competitive pricing as needed to maintain and increase margin.

  • In partnership with other members of the management team, chart out the short and long-term strategic and operating plans for the Flow Cytometry portfolio and the greater Protein & Cell Analysis portfolios.

  • Implement the commercial strategies, ensuring alignment with the global and regional plans. Achieve the business and strategic objectives – these must be competitive from both an Industry and regional perspective.

  • Through Technical Sales Specialists, directs the process of selling Thermo Fisher Scientific Flow Cytometry products, instrumentation and services to customers and prospects.

  • Consistently monitors results of sales process including sales forecasting, pipeline management, and sales tracking through the use of system and other designated sales tools.

  • Identify and evaluate market opportunities for growth. Engage in business development for emerging technologies or market segments.

  • Ensure a financially sound operation with solid corporate governance and compliance.

  • Manage the business’s budget appropriately.

  • Partner with other district managers to formulate cross-functional strategies for accelerated growth.

  • Lead a technically savvy team, hire, motivate, and retain staff, to build a solid organization in this region.

  • May perform other related duties as required and/or assigned.

  • Sales experience is desired. Sales leadership experience not required with leadership experience acquired in other ways.

  • Working knowledge of flow cytometry consumables will lead candidates to success.

  • Understanding of Pharma/Biotech/Academic markets and protein biology key opinion leaders is a plus .

Knowledge, Skills, Abilities

  • Proficient in strategic and tactical thinking about the business, developing actionable business plans and demonstrates how to achieve those plans.

  • Analytical and business planning skills.

  • Bi-directional communicator who listens as well as well as they speak.

  • Ability to function effectively with a high-performance team with strong team building skills and the ability to resolve conflict.

  • Negotiation and persuasion skills.

  • A collaborative, result-oriented individual.

  • A team player, with a positive attitude, extreme sense of ownership and commitment to the development of his/her people.

  • Anticipated 50% travel.

At Thermo Fisher Scientific , each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.