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Deloitte Telco, Media & Entertainment- AI and Data Transformation Senior Manager in Boston, Massachusetts

Telco, Media & Entertainment- AI and Data Transformation Senior Manager

Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Telecommunications, Media & Entertainment sector includes the world leaders in telecommunications, media, entertainment, sports, business information services, and digital platform companies - for search, social, marketing, analytics, etc.

The TeamAnalytics & CognitiveIn this age of disruption, organizations need to navigate the future with confidence, embracing decision making with clear, data-driven choices that deliver enterprise value in a dynamic business environment.

The Analytics & Cognitive team leverages the power of data, analytics, robotics, science and cognitive technologies to uncover hidden relationships from vast troves of data, generate insights, and inform decision-making. Together with the Strategy practice, our Strategy & Analytics portfolio helps clients transform their business by architecting enterprise programs and differentiated strategies to win in their chosen markets.

The Analytics & Cognitive team works with our clients to:

  • Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based as well as client-owned platforms

  • Deploy automation and cognitive and science-based techniques to manage data, predict scenarios and prescribe actions

  • Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements

Work you'll doAt Deloitte you will manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Key responsibilities will include:

  • Architect, Position, Design, Develop and Deploy enterprise solutions which include components across the Artificial Intelligence spectrum such as Chatbots, Virtual Assistants, Machine Learning, and Cognitive Services

  • Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

  • Formulate planning, budgeting, forecasting and reporting strategies.

  • Manage full life cycle implementations.

  • Develop statements of work and/or client proposals.

  • Identify business opportunities to increase usability and profitability of information architecture.

  • Experience with program leadership, governance and change enablement.

  • Develop and manage vendor relationships.

  • Lead workshops for client education.

  • Manage resources and budget on client projects.

  • Assist and drive the team by providing oversight.

As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. You will contribute to the firm's growth and development in a variety of ways including:

Engagement Management:

  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.

Relationship Management of executive clients and sponsors:

  • Participate in Business Development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies.

Practice Development & Eminence:

  • Develop practical solutions and methodologies, develop "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals.

People Development:

  • Perform the role of counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices.

Qualifications:

  • 8+ years of experience working directly with, or serving clients in, Telecommunications including service providers, carriers, networks and broadcasters, infrastructure and equipment manufacturers. Or Media including internet, film/movies, electronic games, music, newspapers, publications, radio, television. Or Entertainment including professional and semi-professional sports clubs, leagues, and major sporting events and companies that produce or organize and promote live events. Industry experience is a must.

  • 8+ years of relevant work experience within consulting or acting as an internal consultant serving within industry.

  • 8+ years of experience delivering AI and data transformation projects

  • 8+ years of experience with data modernization and transformation using cloud-enabled platforms

  • Expertise in defining AI and Data strategy

  • Experience architecting, designing, developing and deploying enterprise solutions, based on client or business vision, which include components across the Artificial Intelligence spectrum such as Advanced Analytics, Machine Learning and Data Science

  • 8+ years of experience leading and managing project teams

  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.

  • Immigration: Limited sponsorship may be available

Preferred:

  • Strong experience running pursuits

  • Ability to communicate complex quantitative analysis in a concise and actionable manner

  • Ability to work independently, manage small engagements or parts of large engagements.

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint) (US Practitioners)

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

TMT2021

69968

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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